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Restaurant Shift Manager
2 months ago
We are a fast-casual restaurant chain that prides itself on serving high-quality, made-to-order meals in a welcoming and efficient environment. Our mission is to nourish and inspire every team member, guest, and community we serve.
Job SummaryWe are seeking a skilled Restaurant Shift Manager to lead our team and drive guest satisfaction. As a Shift Manager, you will be responsible for motivating and coaching our team members to deliver exceptional customer service and maintain a clean and safe environment.
Key Responsibilities- Lead by Example: Demonstrate a strong work ethic and lead by example, setting the tone for a positive and productive work environment.
- Coach and Develop Team Members: Provide guidance and support to team members to help them grow and develop in their roles.
- Drive Guest Satisfaction: Ensure that every guest has a positive experience, from greeting to goodbye.
- Maintain a Clean and Safe Environment: Ensure that the restaurant is clean, safe, and well-maintained at all times.
- Manage Inventory and Supplies: Oversee inventory and supplies to ensure that we have what we need to deliver exceptional service.
- Monitor and Improve Operations: Continuously monitor and improve restaurant operations to ensure that we are meeting our goals and exceeding guest expectations.
- Previous Management or Leadership Experience: A minimum of 1 year of experience in a management or leadership role, preferably in the food service industry.
- Customer Service Experience: A minimum of 1 year of experience in customer-facing role, preferably in the food service industry.
- Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment and adapt to changing situations.
- Strong Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with team members, guests, and vendors.
- Ability to Lift 55 Pounds: Ability to lift 55 pounds, with or without reasonable accommodation.
- Competitive Pay: Competitive hourly rate, with opportunities for advancement and growth.
- Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Advancement: Opportunities for advancement and growth, with a clear path for career development.
- Recognition and Rewards: Recognition and rewards for outstanding performance, including bonuses and promotions.