Front Desk Coordinator

3 hours ago

Washington, Washington, D.C., United States Waxing The City of Alexandria Full time
Job Title: Front Desk Receptionist

We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at Waxing the City of Alexandria. As a key member of our front desk team, you will be responsible for creating a warm and welcoming atmosphere for our clients, ensuring a seamless and efficient experience from arrival to departure.

Key Responsibilities:
  • Greet and check-in clients, ensuring a prompt and professional welcome
  • Assist with client inquiries, providing expert knowledge on our services and products
  • Manage the studio schedule, ensuring timely and efficient service delivery
  • Provide creative solutions to problems, maximizing the client experience and supporting our service providers
  • Reschedule clients as needed, ensuring minimal disruption to our operations
Requirements:
  • Excellent customer experience skills, with a focus on delivering exceptional service
  • Effective communication skills, including initiating and managing client conversations
  • Ability to demonstrate problem-solving skills, with a focus on creative solutions
  • Willingness to collaborate with team members, ensuring a cohesive and supportive work environment
  • Exceptional customer service skills, with a focus on delivering a positive experience
  • Ability to juggle multiple tasks simultaneously, with a focus on prioritizing and managing competing demands
Preferred Qualifications:
  • Experience in a salon or beauty environment, or retail sales
What We Offer:
  • Competitive compensation package
  • Great company culture, with a focus on teamwork and collaboration
  • Growth opportunities, with a focus on professional development and advancement

We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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