Retail Book Specialist
2 weeks ago
The Bookseller at MIT Press is responsible for a range of customer service, sales, merchandising, and administrative tasks within a dynamic retail book setting. This role involves:
- Welcoming and assisting customers in locating and purchasing books through various channels.
- Guiding visitors in finding resources within the institution and the local area.
- Managing online orders, including shipping and fulfillment.
- Performing cashier responsibilities utilizing the store's point-of-sale system.
- Building expertise in MIT Press publications and relevant subject matter.
- Assisting with the daily operations of the bookstore, including opening and closing procedures.
- Representing the bookstore at external retail events.
- Maintaining an organized and appealing sales floor by accurately shelving books, creating displays, and managing overstock.
- Utilizing sales reports and inventory systems for reordering and receiving merchandise.
- Inputting bibliographic information into the inventory database and managing returns.
- Recording daily sales and preparing bank deposits.
- Making local deliveries as required.
- Carrying out additional tasks as needed.
Qualifications
Required:
- High school diploma or equivalent.
- Strong organizational and communication abilities.
- Attention to detail.
- Proficiency in Windows, Excel, and email applications.
- Capability to work independently and collaboratively.
- Discretion in handling confidential information.
Preferred:
- Experience in a bookstore or retail environment.
- Familiarity with MIT and MIT Press publications.
- Interest in scholarly or nonfiction publishing.
- Basic understanding of the Press's academic disciplines, such as science and technology.
Work Conditions:
- Standing for extended periods.
- Lifting weights up to 40 lbs regularly.
- Climbing ladders and performing bending, crouching, and kneeling tasks.
This is a full-time, in-person position, eligible for benefits, requiring a flexible schedule including evenings and weekends.
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