Retail Book Specialist

2 weeks ago


Cambridge, Massachusetts, United States Massachusetts Institute of Technology Full time
Position Overview

The Bookseller at MIT Press will engage in a variety of customer service, sales, merchandising, and administrative tasks within a dynamic retail book setting. Responsibilities include:

  • Welcoming and assisting customers in locating and purchasing books through various channels.
  • Guiding visitors in finding resources both on campus and in the local area.
  • Managing online orders, including shipping logistics.
  • Performing cashier responsibilities utilizing the store's point-of-sale system.
  • Building expertise in MIT Press publications and relevant subject matters.
  • Supporting the operational aspects of the bookstore, including opening and closing procedures.
  • Representing the bookstore at external retail events.
  • Maintaining an organized and visually appealing sales floor, including shelving books, creating displays, and managing overstock.
  • Utilizing sales reports and inventory systems for restocking and receiving merchandise.
  • Entering bibliographic information into the inventory database and managing returns.
  • Documenting daily sales and preparing bank deposits.
  • Conducting local deliveries as required.
  • Performing additional duties as necessary.

Qualifications

Required:
  • High school diploma or equivalent.
  • Strong organizational and communication abilities.
  • Attention to detail.
  • Proficiency in Windows, Excel, and email applications.
  • Ability to work independently and collaboratively.
  • Discretion in handling confidential information.

Preferred:
  • Experience in a bookstore or retail environment.
  • Familiarity with MIT and MIT Press publications.
  • Interest in scholarly or nonfiction publishing.
  • Basic understanding of the Press's academic disciplines.

Work Environment:

This is a full-time, in-person position requiring the ability to stand for extended periods, lift weights up to 40 lbs, and perform physical tasks such as climbing ladders and bending. Flexibility in scheduling, including evenings and weekends, is essential.

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