Senior IT Support Specialist

4 hours ago

Alexandria, Virginia, United States Stratford University Full time
Job Title: Senior Helpdesk Coordinator

Are you passionate about delivering exceptional customer service and resolving complex technical issues? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and detail-oriented Senior Helpdesk Coordinator to join our team at Stratford University.

Key Responsibilities:
  • Welcome and resolve the needs and questions of students, faculty, and staff with a positive attitude.
  • Maintain computers and copiers throughout the campus to ensure efficient and reliable operation.
  • Assist and guide users on the use of computer hardware and software.
  • Prepare classrooms and labs for instructors.
  • Provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, wireless access, and operating systems.
  • Work as part of a multi-campus team to ensure that all calls and tickets to the service desk are answered promptly and resolved in a timely and courteous manner.
  • Perform network troubleshooting to isolate and diagnose common network problems.
  • Respond to the needs and questions of users concerning their access to resources on the network.
  • Order printer supplies and work with vendor support as necessary.
  • Maintain up-to-date inventory of all IT/AV equipment.
  • Maintain all audio/visual equipment, including televisions, classroom audio, microphone systems, remote class smart boards, and projectors.
  • Work with all outside vendors for IT and non-IT related issues.
  • Perform other duties as assigned.
Requirements:
  • Bachelor's degree in a related discipline or 5+ years of directly relevant applied work experience.
  • Applied knowledge of computers (desktop/mobile/servers), network fundamentals, Active Directory (including user account/access permissions).
  • Experience with troubleshooting desktop/mobile computing, connectivity, service access, routing, and network protocol (DNS, DHCP, etc.) issues.
  • Familiarity with server platforms, virtualization technologies, IP telephony (Avaya IP Office), lab management systems, Anti-Virus/Anti-Malware software, video conferencing, and remote access technologies (VPN, RDP, etc.).
  • Understanding of TCP/IP and various network technologies, protocols, and connections preferred.
  • Familiarity with PC, Apple (Mac and iOS), and Android platforms preferred.
  • Working knowledge of SharePoint, Exchange, Avaya IP Office, Cisco IOS, and software distribution desired.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to make a real difference in the lives of our students and staff.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and resolving complex technical issues, we encourage you to apply for this exciting opportunity.

  • Regional Sales Specialist

    3 weeks ago

    Alexandria, Virginia, United States Cogir Senior Living Full time

    Job DescriptionCogir Senior Living is seeking a highly motivated and experienced Regional Sales Specialist to join our team. As a Regional Sales Specialist, you will be responsible for providing sales and marketing support to our communities in the Alexandria, VA area.Key Responsibilities:Develop and implement sales and marketing strategies to achieve...

  • Senior Administrative and Management Support Specialist

    3 weeks ago

    Alexandria, Virginia, United States Amentum Full time

    Amentum is seeking a highly skilled Administrative and Management Support Specialist to join our team. As a key member of our administrative team, you will be responsible for providing exceptional support to our senior leaders and management team.Key Responsibilities:Manage and maintain accurate and up-to-date records and filesCoordinate employee in- and...

  • Senior Administrative and Management Support Specialist

    2 weeks ago

    Alexandria, Virginia, United States Amentum Full time

    Amentum is seeking a highly skilled Senior Administrative and Management Support Specialist to join our team. As a key member of our administrative team, you will be responsible for providing exceptional support to our senior leaders and management team.Responsibilities:Manage and maintain accurate and up-to-date records and filesCoordinate employee in- and...

  • Executive Support Specialist

    2 weeks ago

    Alexandria, Virginia, United States Michael & Son Full time

    About Michael & SonMichael & Son is a leading provider of home services, dedicated to delivering exceptional customer experiences. We are seeking a highly skilled Executive Support Specialist to join our team.Job SummaryThe Executive Support Specialist will play a critical role in supporting the Owner in achieving business objectives. This individual will be...

  • Technical Support Specialist

    3 weeks ago

    Alexandria, Virginia, United States Powder River Industries LLC Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Powder River Industries LLC. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, resolving complex technical issues, and ensuring that our customers receive the highest...

  • Senior IT Support Specialist

    3 weeks ago

    Alexandria, Virginia, United States Stratford University Full time

    Job Title: Senior Helpdesk CoordinatorAre you passionate about delivering exceptional customer service and resolving complex technical issues? Do you thrive in a fast-paced environment with multiple priorities? We're seeking a highly motivated and detail-oriented Senior Helpdesk Coordinator to join our team at Stratford University.Key...

  • Regional Sales Specialist

    3 weeks ago

    Alexandria, Virginia, United States Cogir Senior Living Full time

    Job Title: Regional Sales SpecialistAt Cogir Senior Living, we are seeking a highly motivated and results-driven Regional Sales Specialist to join our dynamic team. As a key member of our sales and marketing team, you will be responsible for driving occupancy growth and revenue generation at our senior living communities in Alexandria, VA, and the...

  • Senior Physician

    4 weeks ago

    Alexandria, Virginia, United States Nexus Dynamics Full time

    Senior Physician - Neurology SpecialistWe are seeking a highly skilled Senior Physician to join our team as a Neurology Specialist. As a key member of our medical staff, you will be responsible for providing comprehensive care to adolescents and young adults with neurological diseases.Key Responsibilities:Diagnose and treat neurological diseases in...

  • Regional Sales Specialist

    5 days ago

    Alexandria, Virginia, United States Cogir Senior Living Full time

    About Cogir Senior LivingCogir Senior Living is a dynamic and growing company specializing in modern aging management. With 90 senior living communities across 11 states, we offer a unique opportunity for professionals to make a meaningful impact in the lives of seniors.Job SummaryWe are seeking a highly motivated and experienced Regional Sales Specialist to...

  • Administrative Support Specialist

    1 month ago

    Alexandria, Virginia, United States Cherokee Nation Businesses Full time

    Job SummaryWe are seeking a highly skilled and experienced Administrative Assistant III to join our team at Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, we are committed to building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart.Key ResponsibilitiesPrepare...

  • Senior Integration Specialist

    4 weeks ago

    Alexandria, Virginia, United States Peraton Full time

    Job Title: Senior Integration SpecialistWe are seeking a highly skilled Senior Integration Specialist to join our team at Peraton. As a key member of our engineering team, you will be responsible for planning, integrating, and documenting installations of voice and video systems supporting government Command and Control (C2) conference rooms and...

  • Senior Administrative and Management Support Specialist

    3 weeks ago

    Alexandria, Virginia, United States Amentum Full time

    Job SummaryAmentum is seeking a highly skilled Senior Administrative and Management Support professional to join our team. As a key member of our administrative team, you will be responsible for providing exceptional support to our senior leaders and ensuring the smooth operation of our office.Key ResponsibilitiesManage records and files, ensuring accurate...

  • Administrative Support Specialist

    1 month ago

    Alexandria, Virginia, United States Cherokee Nation Businesses Full time

    {"title": "Administrative Assistant II", "description": "Job SummaryCherokee Nation Businesses is seeking an experienced Administrative Assistant II to provide comprehensive administrative support to our team. This role requires exceptional organizational skills, effective communication abilities, and the ability to handle multiple tasks simultaneously.Key...

  • Senior Legal Support Specialist

    4 weeks ago

    Alexandria, Virginia, United States Leidos Full time

    Job SummaryWe are seeking a highly motivated Senior Legal Clerical Support team member to work on-sight in support of a Federal Agency in Washington, DC. The selected candidate will work in a fast-paced and diverse environment and will have a management team that encourages your career development and growth.Key ResponsibilitiesSupport litigation or...

  • Senior Legal Support Specialist

    4 weeks ago

    Alexandria, Virginia, United States Leidos Full time

    Job SummaryWe are seeking a highly motivated Senior Legal Clerical Support team member to work on-sight in support of a Federal Agency in Washington, DC. The selected candidate will work in a fast-paced and diverse environment and will have a management team that encourages your career development and growth.Key ResponsibilitiesSupport litigation or...

  • Senior Legal Support Specialist

    4 weeks ago

    Alexandria, Virginia, United States Leidos Full time

    Job SummaryWe are seeking a highly motivated Senior Legal Clerical Support team member to work on-site in support of a Federal Agency in Washington, DC. The selected candidate will work in a fast-paced and diverse environment and will have a management team that encourages career development and growth.Key ResponsibilitiesSupport litigation or administrative...

  • Senior Maintenance Manager

    3 weeks ago

    Alexandria, Virginia, United States Sunrise Senior Living Full time

    Job Title: Senior Maintenance ManagerSunrise Senior Living is seeking a highly skilled and experienced Senior Maintenance Manager to join our team. As a key member of our facilities management team, you will be responsible for ensuring the day-to-day operations of our community's facilities are running smoothly and efficiently.Responsibilities:Maintain a...

  • IT Support Specialist

    3 weeks ago

    Alexandria, Virginia, United States CommonWealth One FCU Full time

    Job Title: IT Support SpecialistCommonWealth One Federal Credit Union is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our internal IT department, ensuring that IT systems and services are handled in a timely and efficient manner.Key...

  • IT Support Specialist

    3 weeks ago

    Alexandria, Virginia, United States CommonWealth One Federal Credit Union Full time

    Job Title: IT Support SpecialistCommonWealth One Federal Credit Union is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our internal IT department, ensuring that IT systems and services are handled in a timely and efficient manner.Key...

  • IT Support Specialist

    5 days ago

    Alexandria, Virginia, United States Oliff PLC Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Oliff PLC. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Respond to incoming technical support requests via phone, email, or chat, and...