Patient Service Representative

1 month ago


Lawrence, Kansas, United States Heartland Community Health Center Full time

Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Heartland Community Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.

Key Responsibilities

  • Welcome patients and visitors with a warm and welcoming smile, answering their inquiries and providing comfort and reassurance as needed.
  • Assist with front desk duties, including checking patients in for scheduled and walk-in appointments, maintaining patient accounts, and protecting patient confidentiality.
  • Answer incoming phone calls, direct inquiries, and verify insurance through online portals and EHR software.
  • Collaborate with the Patient Services Supervisor to coordinate daily functions, including encounter entry, billing, collections, and payment processing.
  • Learn and efficiently utilize eCW software to streamline administrative tasks.

Requirements

  • High School diploma or equivalent required.
  • Previous patient/customer care experience in a healthcare environment.
  • Excellent customer service skills, with a patient-centered focus.
  • Ability to handle money and reconcile daily deposits.
  • Demonstrated ability to maintain confidentiality and handle sensitive information.
  • Strong verbal communication skills and ability to work well in a fast-paced environment.
  • Good computer skills and knowledge of Microsoft programs.
  • High energy, positive attitude, and ability to work autonomously.

Working Conditions

  • Position is located in a busy clinic environment.
  • Constant interruptions and regular meetings with others.
  • Job tasks performed in close physical proximity to other people.
  • Requires working indoors in environmentally controlled conditions.
  • Exposure to disease or infections.

Physical Requirements

  • Requires sufficient visual acuity to read and write, and operate equipment common to this position.
  • Requires sitting, standing, ambulating, and dexterity in hands.
  • Required to read, write, and speak English.
  • Occasional lifting of items weighing up to 25 pounds.


  • Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job DescriptionJob Title: Patient Service RepresentativeJob Summary:We are seeking a highly skilled Patient Service Representative to join our team at Heartland Community Health Center. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients over the phone, answering inquiries, scheduling...


  • Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job SummaryWe are seeking a highly organized and customer-focused Patient Service Representative to join our team at Heartland Community Health Center. In this role, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Key ResponsibilitiesWelcome patients and visitors, answering inquiries and...


  • Lawrence, Kansas, United States Jason's Deli Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jason's Deli. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking orders, and handling customer payments.Key Responsibilities:Provide excellent customer...


  • Lawrence, Kansas, United States Pinnacle Propane Full time

    Job SummaryPinnacle Propane is seeking a highly skilled Customer Care Representative to join our team. As a key member of our front office, you will be responsible for handling day-to-day customer inquiries and providing exceptional service to our customers.Key Responsibilities:Answering customer calls and resolving inquiries in a timely and professional...


  • Lawrence, Kansas, United States MAXIMUS Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at MAXIMUS. As a Customer Service Representative, you will provide exceptional customer care to individuals navigating complex healthcare plans.Key Responsibilities:Provide customer service via multiple channels, including phone, email, and web chat.Use computerized...


  • Lawrence, Kansas, United States MAXIMUS Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at MAXIMUS. In this role, you will provide exceptional customer service to our clients, ensuring that their needs are met and their concerns are addressed in a timely and professional manner.Key Responsibilities:Provide customer service via multiple channels, including...


  • Lawrence, Kansas, United States Urban Outfitters Full time

    Urban Outfitters Sales Associate OpportunityWe're seeking a highly motivated and customer-focused Sales Associate to join our team at Urban Outfitters. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales through personalized interactions, and representing the Urban Outfitters brand in a genuine...

  • Sales Representative

    4 weeks ago


    Lawrence, Kansas, United States The WRS Group - Symmetry Financial Full time

    Job DescriptionWe are seeking a highly motivated and self-starting individual to join our sales force as a Sales Representative. As a Sales Representative, you will be responsible for calling leads to book appointments, preparing quotes with uplines and carriers, and presenting quotes to clients. You will also assist clients with the application process and...


  • Lawrence, Kansas, United States HedgeApple Full time

    About the RoleWe're seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at HedgeApple. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving issues in a timely and professional manner, and facilitating order processing.Key...


  • Lawrence, Kansas, United States Walgreens Full time

    Job Description:Deliver exceptional customer experiences by providing courteous, friendly, and efficient service to customers in a retail environment.Key Responsibilities:• Engage with customers to understand their needs and provide personalized assistance.• Register sales on assigned cash register, collect cash, and distribute change as requested.•...


  • Lawrence, Kansas, United States Wingstop Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer experiences by acting as the face and voice of the restaurant. Your key responsibilities will include greeting guests, answering phone calls, taking and delivering orders, and providing authentic, positive, and genuine...


  • Lawrence, Kansas, United States Tecta America Full time

    Job Title: Business Development RepresentativeJob Summary: We are seeking a highly motivated Business Development Representative to join our team at Tecta America. The successful candidate will be responsible for identifying, developing, and maintaining new business relationships and sales opportunities.Key Responsibilities:Strategize to analyze and identify...


  • Lawrence, Kansas, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with their insurance needs and provide...


  • Lawrence, Kansas, United States The Anderson Agency Full time

    Job OverviewWe are seeking a skilled Insurance Sales Representative to join The Anderson Agency. As a Life and Health Insurance Agent, you will be responsible for helping clients understand their insurance needs and providing tailored solutions through life and health insurance policies. Your primary goal will be to build relationships, educate clients about...

  • Pharmacy Technician

    4 weeks ago


    Lawrence, Kansas, United States Heartland Community Health Center Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Technician to join our team at Heartland Community Health Center. As a Pharmacy Technician, you will play a vital role in providing patients with friendly, efficient, and timely delivery of pharmaceutical services.Key ResponsibilitiesAssist pharmacists in dispensing medications, maintaining inventory, and...


  • Lawrence, Kansas, United States Pediatric Home Service Full time

    Job Title: Pediatric Nurse for Toddler in Lawrence, KSJob Description:We are seeking a dedicated and compassionate pediatric nurse to provide one-on-one care to a 2-year-old female patient with a g-tube in Lawrence, KS. As a member of our team, you will have the opportunity to make a real difference in the life of this young patient and their...

  • Server Representative

    4 weeks ago


    Lawrence, Kansas, United States Buffalo Wild Wings Full time

    Buffalo Wild Wings Server Job DescriptionAs a Server at Buffalo Wild Wings, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your key responsibilities will include:Key Responsibilities:Providing Buffalo Wild Wings' amazing offerings in Wings, Beer, and Sports to customersBeing the...

  • Social Worker, MSW

    4 weeks ago


    Lawrence, Kansas, United States LMH Health Full time

    Job SummaryWe are seeking a skilled Social Worker, MSW to provide psychosocial services to patients and their families. The ideal candidate will have a Master's degree in Social Work and current licensure in the State of Kansas.Key ResponsibilitiesCollaborate with healthcare providers to evaluate patient needs and develop comprehensive discharge...


  • Lawrence, Kansas, United States Fisher Auto Parts Full time

    Federated/Fisher Auto Parts is a leading provider of auto parts and accessories, with a commitment to world-class customer service and reliability. As a Part-Time Counter Salesperson, you will play a key role in our success, providing exceptional service to customers and contributing to the growth of our business.Responsibilities:Maintain a safe and clean...


  • Lawrence, Kansas, United States Walmart Full time

    Job Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring customer orders are filled accurately. Your duties will include reviewing customer orders, locating and selecting merchandise on the salesfloor, and dispensing customer orders quickly and accurately in varying weather conditions.Key...