Patient Service Representative

6 hours ago


Lawrence, Kansas, United States Heartland Community Health Center Full time
Job Summary

We are seeking a highly organized and customer-focused Patient Service Representative to join our team at Heartland Community Health Center. In this role, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.

Key Responsibilities
  • Welcome patients and visitors, answering inquiries and maintaining a positive and welcoming experience
  • Assist with front desk responsibilities, including scheduling appointments and maintaining patient accounts
  • Answer incoming phone calls and direct inquiries, verifying insurance and making daily confirmation calls
  • Collaborate with the Patient Services Supervisor to coordinate daily functions and special projects
Requirements
  • High School diploma or equivalent required
  • Previous patient care experience in a healthcare environment
  • Strong communication and customer service skills
  • Ability to work in a fast-paced environment and handle multiple tasks
Working Conditions
  • Position is located in a busy clinic
  • Requires working indoors in environmentally controlled conditions
  • Includes exposure to disease or infections


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