Counter Sales Representative

1 month ago


Lawrence, Kansas, United States Fisher Auto Parts Full time

Federated/Fisher Auto Parts is a leading provider of auto parts and accessories, with a commitment to world-class customer service and reliability. As a Part-Time Counter Salesperson, you will play a key role in our success, providing exceptional service to customers and contributing to the growth of our business.

Responsibilities:

  • Maintain a safe and clean store environment at all times;
  • Provide prompt and courteous service to customers, handling their orders efficiently;
  • Maintain store appearance and merchandising as assigned;
  • Utilize excellent telephone communication and etiquette skills to resolve customer inquiries;
  • Work effectively in a fast-paced and dynamic wholesale/retail environment;
  • Communicate effectively with peers, both verbally and in writing;
  • Develop strong relationships with associates, customers, and office and warehouse support staff;
  • Be accountable for achieving personal and store results;
  • Provide high levels of customer service, creating positive experiences that reflect well on the company;
  • Build customer loyalty through effective communication and problem-solving skills;
  • Familiarize yourself with computerized systems and applications, including electronic parts catalog, inventory control, and cash systems;
  • Perform various shop functions, including mixing paint, turning drums and rotors, and making hydraulic hoses (as required);
  • Take physical inventories and line counts, and stock shelves and pull customer orders;

Requirements:

  • Clean driving record, which must be maintained;
  • Able to lift up to 50 lbs. frequently throughout assigned shift;
  • A professional working attitude and provide excellent customer service;
  • Must have a clean and neat appearance and properly wear a company uniform;

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