Customer Service Representative
4 weeks ago
Deliver exceptional customer experiences by providing courteous, friendly, and efficient service to customers in a retail environment.
Key Responsibilities:
• Engage with customers to understand their needs and provide personalized assistance.
• Register sales on assigned cash register, collect cash, and distribute change as requested.
• Process voids, returns, rain checks, refunds, and exchanges as needed.
Operations:
• Maintain a clean and organized store environment, including counters and shelves.
• Check in and price merchandise as required or directed by store manager or shift leader.
• Implement asset protection procedures to minimize profit loss.
Customer Service:
• Provide excellent customer service in the photo area, including digital passport photo service and suggestive selling of promotional photo products.
• Assist with exterior and interior maintenance to ensure a clean, neat, and orderly store appearance.
Training & Development:
• Attend training and complete PPLs requested by manager or assigned by corporate.
Requirements:
• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications:
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
Equal Opportunity Employer:
Walgreens is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records.
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