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Bilingual Client Support Specialists

2 months ago

San Diego, California, United States DMG Full time

Join Our Team as a Bilingual Customer Service Representative

We are excited to announce openings for Order Processing Agents within our dynamic organization. At DMG, we pride ourselves on being a leading provider of secure home service solutions, dedicated to creating a positive work atmosphere and fostering career advancement.

Role Overview:

As an Order Processing Agent, you will play a crucial role in assisting customers by managing their orders and providing electronic qualification solutions.

Key Responsibilities:

  • Engage with customers to process their orders efficiently.
  • Utilize strong communication skills to support customers via phone.
  • Maintain a reliable attendance record, as growth opportunities are closely tied to performance.
  • Demonstrate data entry proficiency and navigate multiple screens effectively.
  • Leverage bilingual abilities to assist both English and Spanish-speaking customers.

Ideal Candidate Profile:

  • Experience in customer service roles such as retail, hospitality, or call centers.
  • Exceptional verbal communication skills.
  • Proven track record of reliability and commitment.
  • Ability to handle data entry tasks with accuracy.
  • Fluency in both English and Spanish is essential.