Medical Office Coordinator
4 weeks ago
We are seeking a highly skilled and dedicated Medical Receptionist/Scheduler to join our dynamic team at Lisa R Kroopf Md A Professional Med. This is a full-time, outpatient office setting with opportunities for growth and personal development.
Key Responsibilities:
- Greet patients and visitors, check in and check out in a courteous and friendly manner.
- Screen calls, schedule appointments, and manage referrals.
- Prepare new patient charts, manage correspondence with other medical offices, send invoices, and manage medical records requests.
- Collect payments for all copays, coinsurances, deductibles, balances, and cash pay services.
- Perform insurance verifications and authorizations, including CCAH RAFs.
- Communicate with patients and staff effectively and efficiently in person and using digital platforms such as EMR/phone/etc.
- Manage new patients, including forms/questionnaires, pre-charting, and post-charting, and new patient tracking sheets.
- Perform opening/closing procedures, daily collections sheets, manage incoming and outgoing mail, and handle routine correspondence.
- Ensure patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
- Work well in a team environment.
- Maintain HIPAA compliance at all times.
Requirements:
- Previous experience in a medical office or healthcare setting, minimum 1 year.
- Prior experience with EMR EHR electronic medical records or electronic health records, EPIC experience preferred.
- Proficiency in health insurance plans, collecting copays, deductibles, and understanding prior authorizations.
- Excellent communication and interpersonal skills.
- Compassionate, driven individual.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and accuracy in documentation.
- Demonstrated commitment to providing exceptional patient care.
- Flexibility regarding shift hours as needed.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- Collaborative and supportive work environment.
- State-of-the-art medical facilities and cutting-edge technology.
- Free health screenings.
- Education and training programs to enhance your skills.
- Generous paid time off and holiday schedule for work-life balance.
- Health, dental, and vision insurance plans for you and your family.
- Recognition and rewards for outstanding performance.
- A chance to work with a diverse and talented team of healthcare professionals.
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