Bilingual Front Desk Receptionist/Office Support Specialist

4 weeks ago


Monterey Park, California, United States iCare Medical Group Full time
Job Summary:

We are seeking a highly motivated and organized individual to join our dynamic primary care clinic as a Medical Clinic Front Desk Receptionist/Office Support. The ideal candidate will possess excellent communication skills, be fluent in Mandarin and/or Cantonese, and be able to multitask in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional patient care by greeting patients warmly and facilitating the check-in and check-out processes efficiently.
  • Ensure accurate billing information by obtaining and verifying patient insurance benefit coverage.
  • Respond to phone calls in a professional and courteous manner, forwarding communications promptly to the relevant staff.
  • Process referrals and submit medical records to insurance carriers, expediting prior authorization processes.
Requirements:
  • Associate degree preferred.
  • Fluent in Mandarin and/or Cantonese is a requirement.
  • Effective communicator with strong self-discipline, adaptability skills, and a team player attitude.
  • Proficiency in MS Office applications.
Application Instructions:

If you are passionate about providing exceptional patient care and thrive in a dynamic healthcare environment, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience to the hiring manager. iCare Medical Group is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.



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