Microsoft 365 Solutions Engineer

2 weeks ago


Lansing, Michigan, United States Michigan Farm Bureau Full time

Position Overview:
As a Microsoft 365 Solutions Engineer, you will play a crucial role in enhancing communication and collaboration across the Michigan Farm Bureau family of companies. Your expertise will help maximize the use of Office 365 tools for daily operations.

Key Responsibilities:
1. **Tenant Management:** Oversee and maintain the Office 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Microsoft Entra ID.
2. **Service Optimization:** Conduct regular reviews and configurations to ensure the platform's performance, stability, and security.
3. **Support and Troubleshooting:** Provide tier 2/3 support for Office 365-related issues, ensuring seamless operation and quick resolution of incidents.
4. **User Training:** Develop and deliver training sessions, along with comprehensive documentation, to empower users in utilizing Office 365 tools effectively.
5. **Security Management:** Implement and oversee security policies to safeguard the Office 365 environment, ensuring compliance with industry standards and organizational policies.
6. **Migration Planning:** Strategize and execute migrations to Office 365 from on-premises or other cloud solutions.
7. **Integration:** Collaborate with other enterprise applications and systems to ensure smooth integration with Office 365.

Qualifications:
- **Education:** Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- **Experience:** 3-5 years of experience in managing and supporting Microsoft Office 365 environments.
- **Technical Skills:** Proficient in Office 365 services, with a strong understanding of Exchange Online, SharePoint Online, Teams, and OneDrive. Familiarity with PowerShell scripting for automation tasks is essential.
- **Security Knowledge:** Understanding of networking concepts, security principles, and compliance requirements related to Office 365.

Preferred Certifications:
- Microsoft Certified: Azure Administrator Associate
- Microsoft 365 Certified: Endpoint Administrator Associate
- Microsoft Certified: Identity and Access Administrator Associate
- Security certifications are also preferred.

Work Environment:
This position offers a hybrid work model, allowing for both remote work and collaboration with the team.

Benefits:
The Michigan Farm Bureau provides a comprehensive benefits package, including medical, dental, vision, and 401K options.



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