Business Solutions Analyst
6 days ago
California Creative Solutions Inc. is seeking a highly skilled Business Solutions Analyst to join our team. As a Business Solutions Analyst, you will be responsible for gathering business and technical requirements during client kick-off meetings and consulting with Subject Matter Experts to complete integrated projects for all Telecommunication services.
Key Responsibilities:
- Facilitate meetings with clients to gather requirements for all IT solutions and identify impacted business processes.
- Obtain and report business and technical requirements.
- Facilitate review sessions to discuss projects and ensure effective communication with technical teams, customers, and technical managers.
- Work with multiple network platforms, including WAN, MLAN, WLAN, Security, Voice, and Videoconferencing.
- Disseminate information effectively to all stakeholders.
Requirements:
- Bachelor's Degree, Required.
- Organization and Prioritization skills are Mandatory.
- Communication and Interpersonal skills are Mandatory.
- Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment is Required.
- Minimum 1-3 years experience with Clarity is Preferred.
- Minimum 3-5 years experience with Microsoft Projects and Excel is Required.
- Minimum 2-3 years experience with DevOps is Preferred.
- Minimum 3-5 years experience with Remedy/Helix is Required.
- Minimum 3-5 years working within a Telecommunications environment is Required.
- Minimum 3-5 years experience in a large Enterprise setting is Required.
- Minimum 3-5 years work experience with multiple network platforms is Required.
- Minimum 3-5 years working with multiple network lines of service is Required.
- Minimum 5+ years dealing with customers is Required.
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