Veterinary Front Desk Coordinator

13 hours ago


Charleston, West Virginia, United States Hillside Veterinary Hospital Full time
Job Summary

Hillside Veterinary Hospital is seeking a highly skilled and compassionate Veterinary Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and client service in a fast-paced, multi-doctor animal hospital.

Key Responsibilities
  • Front Desk Operations: Manage front of house duties, including answering phone calls, scheduling appointments, and greeting clients.
  • Patient Care: Maintain accurate and up-to-date patient records, review invoices and discharge instructions, and ensure seamless communication with clients and veterinarians.
  • Administrative Tasks: Perform various administrative tasks, such as maintaining hospital paperwork, processing payments, and managing inventory.
Requirements
  • Professionalism and Communication: Demonstrate excellent communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and other hospital staff.
  • Organizational Skills: Possess strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Teamwork and Flexibility: Be a team player, with the ability to work flexible hours, including weekends, and adapt to changing priorities and deadlines.
Preferred Qualifications
  • Customer Service Experience: Prior experience in customer-facing roles, with a strong focus on providing exceptional service and support.
  • Technical Skills: Proficiency in Cornerstone or similar software, with the ability to learn and adapt to new systems and technologies.
Benefits
  • Competitive Compensation: Receive a competitive salary and benefits package, including health care, 401k matching, and paid time off.
  • Professional Growth Opportunities: Enjoy opportunities for professional growth and development, including training and education programs.
  • Work-Life Balance: Enjoy a healthy work-life balance, with flexible scheduling and a supportive work environment.


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