Bilingual Customer Support Specialist
2 weeks ago
We are seeking a committed professional to become a vital member of our outstanding customer support team. As a Customer Service Representative, you will be instrumental in delivering exceptional service to our clients. Proficiency in either Spanish or Portuguese is essential, alongside strong English communication skills. This is a full-time role that requires you to work from our office. While prior experience in the insurance sector is not essential, it would be beneficial. Your key responsibilities will include addressing customer inquiries, actively managing client relationships, overseeing documentation, and engaging in sales initiatives.
Benefits:Competitive Monthly Salary with Bonus Potential
Comprehensive Health Coverage
Key Responsibilities:- Address customer inquiries via phone or in-person interactions
- Proactively connect with clients regarding collections, renewals, and outstanding documents
- Efficiently manage necessary documentation
- Engage in sales initiatives
Fluency in Portuguese or Spanish
Outstanding communication and organizational abilities
Strong dedication to customer service
Ability to commute to the office location
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Bilingual Customer Support Specialist
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