Luxury Retail Sales Associate

3 days ago


Santa Clara, California, United States Longchamp USA , Inc. Defunct Full time
About Longchamp USA, Inc.

Longchamp USA, Inc. is a renowned luxury goods company based in the United States. With a rich history and a commitment to excellence, we strive to provide our customers with the finest products and exceptional service.

Job Summary

We are seeking a highly skilled Luxury Retail Sales Associate to join our team at Valley Fair Mall. As a Luxury Retail Sales Associate, you will be responsible for generating sales, providing exceptional customer service, and maintaining a high level of product knowledge.

Key Responsibilities
  • Generate and Maximize Sales: Utilize effective client persuasion techniques to drive sales and meet or exceed sales targets.
  • Product Knowledge: Maintain extensive knowledge of our luxury products, including features, benefits, and care instructions.
  • Customer Service: Provide exceptional customer service, including greeting customers, handling returns and exchanges, and resolving customer complaints.
  • Client Relationships: Develop and manage client relationships to foster long-term loyalty and drive repeat business.
  • Store Operations: Assist with floor moves, merchandising, and display efforts to maintain a visually appealing store environment.
Requirements
  • Education: High School Diploma or equivalent required; degree in Fashion or related field preferred.
  • Experience: Three plus years of high-end retail, boutique, or sales experience.
  • Skills: Proficient in inventory management, customer sales, and merchandising; skilled in Cegid transactions and UPS System.
  • Physical Requirements: Ability to fulfill all physical requirements of the job, with or without reasonable accommodation.
Benefits
  • Medical, Dental, and Vision Coverage: Eligible after 30 days of hire.
  • Life and AD&D Insurance: Company-paid after 30 days of hire.
  • 401k Retirement Plan: With company match.
  • Gym Reimbursement: Available.
  • PTO Days: Accrued.
  • Bonus Eligibility: Available.

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