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Cannabis Retail Specialist

2 months ago

Cape Coral, Florida, United States iAnthus Capital Full time
Job Overview

At iAnthus Capital, we are dedicated to enhancing the lives of individuals through access to high-quality medicinal and recreational cannabis products. Our mission is to harness the power of cannabis to promote wellness and redefine self-care. As a leader in the cannabis sector, we are committed to a holistic approach to health, fostering a community where every patient and customer can flourish and find relief.

Position Summary:

As a Cannabis Retail Specialist, you will play a crucial role in the dynamic cannabis landscape. Acting as a knowledgeable guide, you will be instrumental in attracting patients seeking medicinal cannabis and welcoming recreational customers, creating an environment where education, exploration, and satisfaction come together. Your main duty will be to provide thorough education on various strains, their effects, and different consumption methods, ensuring that everyone receives personalized information to make informed choices. In addition to education, you will represent our dispensary, delivering friendly and knowledgeable service, processing transactions accurately, and collaborating with management to maintain a clean and organized retail space.

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Key Responsibilities:

The Cannabis Retail Specialist enhances the experience for our patients and customers. This role is essential in shaping a positive, informative, and seamless journey for both new and returning clientele. Your primary responsibilities include, but are not limited to:

  • Greet every visitor with a warm demeanor, fostering a welcoming atmosphere.
  • Assist and educate patients and customers in selecting appropriate products, offering tailored insights into strains and their effects.
  • Engage proactively with customers, guiding them through our product range and highlighting exclusive promotions to boost sales.
  • Accurately manage patient records, verifying identities and eligibility for purchases in accordance with legal and company standards.
  • Serve as a brand ambassador, representing the company's values and mission.
  • Adhere to core values such as respect, diversity, sustainability, research, and service.
  • Follow iAnthus' principles of collaboration, innovation, and accountability.
  • Process transactions efficiently, handling payments with a positive attitude and recording sales in our management system.
  • Provide informative materials to assist patients and customers in making educated decisions.
  • Maintain a sales-oriented mindset, always seeking opportunities to enhance sales and grow the business.
  • Collaborate with management to monitor product inventory, ensuring a diverse and fresh selection that meets customer needs.
  • Keep the dispensary environment clean and organized.
  • Perform additional duties as assigned.

This job description is not exhaustive and may evolve as needed. Your flexibility and willingness to adapt to the team's changing needs are greatly appreciated.

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Qualifications and Skills:

  • Must be at least twenty-one (21) years old (18 in NY).
  • A high school diploma or equivalent is required.
  • Consent to a criminal background check is mandatory.
  • A valid driver's license and reliable transportation are necessary.
  • Exceptional interpersonal skills with a commitment to providing excellent customer service.
  • Ability to work independently while managing multiple tasks effectively.
  • Dependability is essential.
  • Strong organizational skills with keen attention to detail.
  • Proficient with computers and quick to learn new software.
  • Knowledge of or willingness to learn state-specific cannabis regulations is essential.
  • Comfortable educating customers about medicinal and recreational cannabis and conducting informational sessions to enhance their understanding and confidence in product selection.

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Working Environment:

This position is situated in a retail dispensary setting, requiring the use of computers, telephones, and other office equipment. It is a hands-on, customer-facing role that necessitates engaging with the public in a friendly and helpful manner. The employee must thrive in a fast-paced retail environment and may encounter various working conditions, including exposure to fumes, dust, and noise.

This role requires a flexible schedule, including potential evening, weekend, and holiday hours. Frequent interruptions are expected, necessitating strong self-management and time management skills.

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Physical Demands:

The physical requirements outlined here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

While performing the duties of this job, the employee is regularly required to remain stationary for a significant portion of the time, move around the dispensary, and communicate clearly. The employee must frequently lift and/or move up to 50 pounds with assistance and may need to use a ladder for tasks requiring elevation.

Specific vision abilities required for this role include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

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Diversity and Inclusion:

iAnthus is committed to fostering a workplace that values and embraces diversity in all its forms. We believe that a diverse and inclusive environment enriches the experiences of our team members and drives innovation and creativity.

We welcome applicants from all backgrounds and walks of life, ensuring equal opportunities for employment, advancement, and professional development. Our goal is to create a culture where everyone feels valued, respected, and empowered to contribute their unique talents.

iAnthus adheres to all federal and state laws regarding the employment of individuals with disabilities, maintaining a non-discriminatory approach throughout the employment lifecycle.

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