Cannabis Retail Specialist

2 weeks ago

Cape Coral, Florida, United States iAnthus Capital Full time
Job Overview

At iAnthus Capital, we are dedicated to enhancing the lives of individuals through access to high-quality medicinal and recreational cannabis products. Our mission is to harness the potential of cannabis to promote wellness and transform self-care practices. As a pioneer in the cannabis sector, we strive to create a supportive community where every patient and customer can flourish and find relief.

Position Overview:

As a Cannabis Retail Specialist, you will play a crucial role in the dynamic landscape of cannabis retail. Acting as a knowledgeable guide, you will be instrumental in attracting patients seeking medicinal cannabis and welcoming adult-use customers, cultivating an atmosphere where education, discovery, and satisfaction converge. Your primary duty is to provide in-depth education on various strains, their effects, and methods of consumption, ensuring that every individual receives personalized insights to make informed choices. In addition to education, you will represent our dispensary, delivering friendly and knowledgeable service, processing transactions in our POS system, and collaborating closely with management to maintain an orderly and inviting retail space.

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Key Responsibilities:

The Cannabis Retail Specialist enhances the overall experience for our patients and customers. This role is central to our interactions, where you will help shape a positive, informative, and seamless journey for both new and returning clientele. Your essential responsibilities include, but are not limited to:

  • Greet all visitors with a warm demeanor, fostering a welcoming retail environment.
  • Assist and educate patients and customers in selecting appropriate products, offering tailored insights into strains and their effects.
  • Engage proactively with customers, guiding them through our offerings and promoting exclusive deals to enhance sales opportunities.
  • Accurately manage patient records, verifying identities and eligibility in accordance with legal and company standards.
  • Serve as a brand ambassador, representing the company's values and mission.
  • Uphold the company's core principles, including respect, diversity, sustainability, research, and service.
  • Adhere to iAnthus' cultural values of collaboration, innovation, and accountability.
  • Process transactions accurately, receiving payments graciously and recording purchases in our management system.
  • Provide informative materials to patients and customers, aiding them in making well-informed choices.
  • Maintain a sales-oriented mindset, consistently seeking opportunities to boost sales and expand business.
  • Collaborate with management to monitor product inventory, ensuring a diverse and fresh selection that meets customer needs.
  • Keep the retail area clean and organized.
  • Perform additional duties as assigned.

This job description is not exhaustive and may evolve based on management's needs. Your flexibility and willingness to adapt to the changing demands of our team are greatly appreciated.

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Qualifications and Requirements:

  • Must be at least twenty-one (21) years old (18 in NY).
  • A high school diploma or equivalent is required.
  • Consent to a criminal background check is mandatory.
  • Possession of a valid driver's license and reliable transportation is essential.
  • Exceptional interpersonal skills with a strong commitment to providing excellent customer service.
  • Ability to work independently, manage multiple tasks, and prioritize effectively.
  • Reliability is crucial.
  • Strong organizational skills with keen attention to detail.
  • Proficient with computers and quick to learn new software.
  • Knowledge of or willingness to learn state-specific cannabis regulations is essential.
  • Comfortable educating customers about the medicinal and recreational aspects of cannabis and conducting informational sessions to enhance their understanding and confidence in product selection.

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Work Environment:

This position is based in a retail dispensary setting, utilizing a computer, telephone, and other office equipment to fulfill duties. It is a hands-on, customer-facing role that requires regular interaction with the public, necessitating a friendly and helpful demeanor. The role demands the ability to thrive in a fast-paced retail environment and may involve exposure to various conditions, including fumes, dust, and noise.

The position requires flexibility in scheduling, including potential evening, weekend, and holiday hours. Frequent interruptions may occur throughout the workday, necessitating strong self-management and time management skills.

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Physical Demands:

The physical requirements outlined here represent those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

While performing the duties of this job, the employee is regularly required to remain stationary for a significant portion of the time, move around the retail space, and communicate clearly. The employee must frequently lift and/or move up to 50 pounds with assistance and may need to use a ladder and general hardware tools.

Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

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Commitment to Diversity:

iAnthus is dedicated to fostering a workplace that values and embraces diversity in all its forms. We believe that a diverse and inclusive environment enriches the experiences of our team members and drives innovation and creativity.

We welcome applicants from all backgrounds and walks of life, irrespective of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. At iAnthus, we recognize the strength that comes from diverse perspectives and actively seek to create a culture where everyone feels valued, respected, and empowered to contribute their unique talents.

We are committed to providing equal opportunities for employment, advancement, and professional development, ensuring that our team reflects the diverse world we serve.

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