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Retail Sales Associate

2 months ago


Cape Coral, Florida, United States Goodwill Industries of Southwest Florida Full time
About the Role

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Goodwill Industries of Southwest Florida. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with purchases, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide friendly, fast, and accurate customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Sales Floor Support: Assist customers on the sales floor, process transactions at the register, and maintain a high level of product knowledge to effectively answer customer questions.
  • Inventory Management: Assist with receiving and processing donations, maintaining accurate inventory levels, and ensuring a clean and organized store environment.
  • Team Collaboration: Work collaboratively with other sales floor associates to achieve sales goals, provide support during peak periods, and maintain a positive and respectful team dynamic.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: Retail experience preferred, with a strong focus on customer service and sales floor support.
  • Skills: Basic math skills, ability to use a cash register, and knowledge of basic store operations.
Benefits
  • Health, Vision, and Dental Plans: Comprehensive health insurance, including medical, vision, and dental coverage.
  • 403(b) Retirement Plan: A retirement savings plan to help you plan for your future.
  • Paid Holidays: Enjoy paid time off during holidays and special events.
  • Personal Time Off (PTO): Accrue PTO hours to use for vacation, sick leave, or personal days.
  • Employee Assistance Program: Access to confidential counseling services and support.
  • Store Discounts: Enjoy discounts on store merchandise and services.
  • Tuition Reimbursement: Pursue further education and career development with our tuition reimbursement program.
About Goodwill Industries of Southwest Florida

Goodwill Industries of Southwest Florida is a non-profit organization dedicated to providing employment, education, and training services to individuals with disabilities and disadvantages. We are committed to creating a positive and inclusive work environment, where all employees feel valued and supported.