Front Desk Representative

1 week ago


Cape Girardeau, Missouri, United States Drury Hotels Company, LLC Full time
Job Summary

As a Front Desk Representative at Drury Hotels Company, LLC, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience for all who enter our hotel. This role requires a warm and friendly demeanor, with the ability to multitask and handle multiple responsibilities simultaneously.

Key Responsibilities

Assist guests in a courteous and professional manner, responding to their needs and resolving any issues that may arise.
Perform front desk related functions, including checking guests in and out, promoting company programs, and maintaining guest records.
Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, and clean-up.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

Requirements

Warm and friendly manner in relating to and interacting with the public.
Demonstrated attention to detail while handling multiple tasks simultaneously.
Familiarity with handling money, making change, and using office machines in day-to-day activities.
Ability to speak and receive direction (written and verbal direction) in English.
Willingness and ability to work alone as scheduled.

About Us

Drury Hotels Company, LLC is a company that values its employees and provides a positive work environment. We offer a range of benefits, including incentives, work-life balance, career growth opportunities, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.

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