Front Desk Representative

12 hours ago


Cape Charles, Virginia, United States Blue Water Hospitality Group, LLC Full time
Job Title: Front Desk Agent

Blue Water Hospitality Group, LLC is seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless check-in and check-out experience.

Key Responsibilities:
  • Efficiently manage front desk operations, including taking reservations, checking guests in and out, and handling site charges or rental fees.
  • Provide impactful guest interaction, using the Blue Water Way to deliver exceptional service and create memorable experiences.
  • Support the concierge department by assisting guests with planning and directing them to various amenities and services.
  • Follow proper cash handling procedures and maintain a clean and orderly guest service center.
  • Ensure the property is clean and ready for guests.
Requirements:
  • High School Diploma or equivalent.
  • 1-3 years of experience in a front desk, reservations, or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and in high-stress situations.
  • Proficiency in using computers and technology, including credit card or cash machines.
What We Offer:
  • A dynamic and fast-paced work environment.
  • Opportunities for growth and development within the company.
  • A competitive salary and benefits package.

Blue Water Hospitality Group, LLC is an equal opportunity employer and is committed to providing a work environment free from discrimination and harassment. We welcome applications from diverse candidates and are an affirmative action employer.



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