Front Desk Representative
3 weeks ago
Blue Water Hospitality Group, LLC is seeking a highly motivated and customer-focused Front Desk Agent to join our team.
Job SummaryThe Front Desk Agent will be responsible for providing exceptional guest service, handling reservations and check-ins, and ensuring a seamless experience for our guests.
Key Responsibilities- Efficiently process guest arrivals and departures, including check-ins, check-outs, and room assignments.
- Provide accurate and timely information to guests regarding resort amenities, services, and policies.
- Handle guest complaints and concerns in a professional and courteous manner.
- Process payments, handle cash and credit transactions, and maintain accurate records.
- Assist with room assignments, key distribution, and other front desk duties as needed.
- High school diploma or equivalent required.
- 1-3 years of customer service or front desk experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
Blue Water Hospitality Group, LLC offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates.
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