Desktop Support Specialist II
7 hours ago
Epsilon is seeking a skilled Desktop Support Specialist II to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers.
About EpsilonEpsilon is a leading IT services company that provides innovative solutions to federal government and commercial businesses across the United States. Our team is dedicated to delivering exceptional service and support to our customers.
Job Responsibilities- Provide technical support for desktop/laptop PCs, ensuring compliance with licensing and cyber security requirements.
- Assist the IT Service Desk with escalated technical issues.
- Install and maintain software and hardware following established standards and procedures.
- Support video teleconferencing by scheduling conferences, troubleshooting, and managing equipment.
- Coordinate with Mobile Device Manager for mobile device issuance and replacement.
- Perform automated software deployments and maintain accurate records of hardware/software inventories.
- Support Cyber Security Specialists during response activities.
- Conduct market research for hardware, software, and printer acquisitions.
- Install and configure stand-alone and network printers.
- Provide support for Microsoft Teams room setup and troubleshooting.
- Perform site visits for software upgrades and computer-related issue resolution.
- Ensure timely resolution of tier 1 and 2 requests.
- Assist with the setup and delivery of new desktops and laptops.
- Ensure proper disposal of surplus IT software and hardware according to policy.
- Proficiency in current and future versions of Microsoft Windows, Office 365, and Microsoft Teams.
- Knowledge of Active Directory, Intune Endpoint Manager, Azure AD, SCCM, LDAP, and audio/video conferencing systems.
- Strong troubleshooting and remote user support skills.
- Experience in problem analysis and solution identification.
The successful candidate will be required to work in a fast-paced environment and be able to lift up to 20 lbs. They will also be required to operate a motor vehicle for extended periods of time.
Epsilon is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a diverse and inclusive work environment.
-
IT Support Specialist
4 weeks ago
Folsom, California, United States Woodside Homes Full timeAbout Woodside Homes:Woodside Homes has been a leader in the homebuilding industry since 1977, embodying values of integrity, excellence, and innovative design. As one of the top 30 homebuilders in the United States, we are committed to providing the expertise and processes that empower our clients to realize their ideal lifestyle.Now a proud member of...
-
IT Support Specialist
4 weeks ago
Folsom, California, United States Woodside Homes Full timeAbout Woodside Homes:Woodside Homes has been a trusted name in the homebuilding industry since 1977, embodying values of integrity, excellence, and innovative design. As one of the leading 30 homebuilders in the United States, we are committed to providing the expertise and processes that empower our clients to realize their ideal lifestyle.Now part of...
-
Medical Support Specialist
2 weeks ago
Folsom, California, United States Amsurg Corp. Full timeJob Summary:Amsurg Corp. is seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key Responsibilities:Take vital signs and collect specimens as neededAssist patients with dressing and...
-
Customer Support Specialist
2 weeks ago
Folsom, California, United States Opeeka, Inc Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Opeeka, Inc. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and effective technical support to...
-
Customer Support Specialist
2 weeks ago
Folsom, California, United States Opeeka, Inc Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Opeeka, Inc. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Act as an expert user of Opeeka's software...
-
Client Support Specialist
4 weeks ago
Folsom, California, United States System Soft Technologies Full timePosition Overview: The Client Support Specialist plays a crucial role in delivering outstanding customer assistance within a call center environment. This position focuses on resolving customer inquiries with both technical knowledge and excellent interpersonal skills to guarantee client satisfaction.Key Responsibilities:Ensure consistent attendance and...
-
Client Support Specialist
4 weeks ago
Folsom, California, United States System Soft Technologies Full timePosition Overview: The Client Support Specialist plays a crucial role in delivering outstanding service in a call center environment, addressing customer inquiries with both technical knowledge and strong interpersonal skills to guarantee satisfaction.Key Responsibilities:Ensure consistent attendance and maintain a professional on-site presence.Respond to...
-
Application Support Specialist
4 weeks ago
Folsom, California, United States Danaher Corporation Full timeApplication Support Specialist - Remote At Danaher Corporation, we are dedicated to enhancing healthcare through rapid and precise diagnostic solutions. Our commitment drives us daily as we create innovative, scalable solutions to tackle the world's most intricate health challenges. Our team members engage in every phase of molecular diagnostics, from...
-
Medical Social Worker II
3 weeks ago
Folsom, California, United States Kaiser Full timeJob Summary:The primary role of the Medical Social Worker II is to provide comprehensive social work care to patients and their caregivers in accordance with agency policy and procedure and state and federal regulations. As an integral member of the healthcare team, the Medical Social Worker II delivers age-appropriate social work care to patients and their...
-
Client Support Specialist
4 weeks ago
Folsom, California, United States System Soft Technologies Full timeThis is an on-site position.OverviewThe Client Support Specialist plays a crucial role in delivering exceptional customer service within a call center setting. As the initial point of contact for our clients, the Specialist is responsible for effective issue resolution by leveraging technical expertise alongside outstanding interpersonal skills to ensure...
-
Administrative Support Specialist
3 weeks ago
Folsom, California, United States Apricot Solar Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Apricot Solar. As a key member of our administrative staff, you will provide critical support to our CEO and other executives, ensuring the smooth operation of our business.Key ResponsibilitiesAdministrative Tasks: Manage our e-store,...
-
Customer Support Specialist
4 weeks ago
Folsom, California, United States Fortuna BMC Full timePosition Overview:As a Customer Support Specialist, you will be instrumental in providing outstanding customer service in a vibrant call center setting. You will serve as the initial point of contact for our esteemed clients, effectively resolving issues by combining technical knowledge with exceptional interpersonal skills. Your capacity to 'delightfully...
-
Experienced Senior Support Specialist
4 weeks ago
Folsom, California, United States Right at Home Folsom Lake, CA Full timeBecome a Valued Member of Our Caregiving TeamAre you passionate about making a meaningful difference in the lives of others? Right at Home offers you the chance to do just that. As a senior support specialist, you will provide essential assistance to individuals who require help, enhancing their quality of life through your kindness and dedication.At Right...
-
Service Delivery Manager
3 weeks ago
Folsom, California, United States eXcell Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Manager to join our team at eXcell. As a key member of our IT department, you will be responsible for overseeing the delivery of high-quality services to our end-users.Key ResponsibilitiesService Support Functions: Maintain high-performing service support functions, including IT Service Desk,...
-
Administrative Support Specialist
3 weeks ago
Folsom, California, United States Les Schwab Tire Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support to join our team at Les Schwab Tire Center. As an Administrative Support, you will play a vital role in ensuring the smooth operation of our store.Key Responsibilities:Greet and Assist Customers: Provide exceptional customer service by greeting customers, answering their...
-
Client Relations Specialist
4 weeks ago
Folsom, California, United States Poppy Bank Full timePosition Overview:At Poppy Bank, we are seeking skilled professionals to enhance our client services. Depending on your expertise, you may be considered for roles such as Client Service Representative II, III, or a Senior Client Service Representative.Key Responsibilities:Deliver exceptional customer service and support to our clients.Manage new account...
-
Client Support Specialist
4 weeks ago
Folsom, California, United States C and S Concepts Full timeJob OverviewAre you passionate about delivering exceptional service while utilizing your sales skills?As a Customer Service Associate at C and S Concepts, you will play a vital role in engaging with clients, ensuring they receive outstanding support, and contributing to our overall sales achievements.Key Responsibilities:Act as the primary contact for...
-
Medical Support Specialist
3 weeks ago
Folsom, California, United States EP, LLC Full timeJob OverviewWe are seeking a highly skilled Medical Assistant to join our team at EP, LLC. As a Medical Assistant, you will play a vital role in ensuring the smooth operation of our medical facility.Key ResponsibilitiesPre-Visit Preparation: Prepare charts and notes for each patient visit, ensuring all necessary information is readily available.Supportive...
-
Medical Support Specialist
3 weeks ago
Folsom, California, United States EP, LLC Full timeJob OverviewWe are seeking a highly skilled Medical Assistant to join our team at EP, LLC. As a Medical Assistant, you will play a vital role in ensuring the smooth operation of our medical facility.Key ResponsibilitiesPre-Visit Preparation: Prepare charts and notes for each patient visit, ensuring all necessary information is readily available.Supportive...
-
HR Support Specialist
7 days ago
Folsom, California, United States Randstad Full timeJob SummaryWe are seeking a highly motivated and organized individual to provide reception support and HR Assistant responsibilities at our Folsom office. This role involves assisting with recruiting coordinator duties, managing day-to-day office operations, and ensuring a smooth recruitment process.Key ResponsibilitiesProvide exceptional reception support,...