Patient Services Coordinator
3 weeks ago
Cayuga Health System is a leading healthcare provider in the region, committed to delivering exceptional patient care and promoting the well-being of our communities. Our team of dedicated professionals is passionate about making a positive impact on the lives of those we serve.
Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Cayuga Primary Care Ithaca Mall. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and families.
Responsibilities- Check in patients upon arrival and verify/update patient demographics
- Collect outstanding balances and co-pays, and assist with additional scheduling as needed
- Take messages and triage phone calls, ensuring timely and effective communication with patients and healthcare providers
- Utilize Medent and Microsoft Office to manage patient records and schedules
- High school diploma or equivalent required; previous medical office experience preferred
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
- Proficiency in Medent and Microsoft Office, with the ability to learn and adapt to new systems and technologies
- Sitting 90% of the time, with occasional standing and walking
- Reaching, bending, and lifting up to 25 pounds, with occasional heavy lifting
- Onsite at Cayuga Primary Care Ithaca Mall, 40 Catherwood Rd, Ithaca
- $19.50 to $23.00 per hour
Cayuga Health System is an equal opportunity employer, committed to treating all patients, providers, staff, and volunteers with dignity and respect. We strive to create a diverse and inclusive workplace, where everyone feels valued and supported.
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