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Patient Service Coordinator
2 months ago
{"h1": "Patient Service Representative Job Description", "p": "At Cayuga Health System, we are committed to providing exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest level of care and attention.
Responsibilities:
* Greet and check-in patients, verifying and updating patient demographics
* Assist patients with filling out consent forms
* Process cash and credit card payments for medical services rendered
* Initiate calls, pages, and triage phone calls
* Assist in admissions, discharges, transfers, and fulfill other customer service or clerical duties
Requirements:
* High school diploma or equivalent
* Professional manner and appearance
* Strong interpersonal and communication skills
* Meticulous attention to detail
* Ability to work independently
* Good time management and prioritization skills
Preferred Skills and Experience:
* College-level training/education in a healthcare support field
* Previous EMR use/training helpful
* Proficient in Microsoft Office Suite (Word, Outlook)
* Knowledge of medical terms and practices preferred
Physical Requirements:
* 80% standing, 20% sitting
Location and Travel Requirements:
* Onsite - Ithaca Mall - 40 Catherwood Rd. Ithaca, NY 14850
Pay Range Disclosure:
* $15.00 to $23.00 per hour
At Cayuga Health System, we are committed to treating all patients, providers, staff, and volunteers equitably and with dignity, ensuring the highest levels of safety, care, and respect. We strive to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care, and positive health outcomes for all.
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs, and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace.
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team.
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