Patient Service Coordinator
7 days ago
Cayuga Health System is seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Cayuga Primary Care. As a Patient Service Representative, you will play a vital role in supporting our physicians and mid-level providers with clinical activities and direct patient care, while also assisting patients and staff with administrative and clerical needs.
Key Responsibilities- Support physicians and mid-level providers with clinical activities and direct patient care
- Assist patients with filling out consent forms and verifying/update patient demographics
- Process cash and credit card payments for medical services rendered
- Initiate calls, pages, and triage phone calls
- Assist with admissions, discharges, transfers, and other customer service or clerical duties
- High school diploma or equivalent
- Professional manner and appearance
- Strong interpersonal and communication skills
- Meticulous attention to detail
- Ability to work independently and prioritize tasks effectively
- Previous medical office experience
- College-level training/education in a healthcare support field
- Previous EMR use/training
This role is based at Cayuga Primary Care, 2nd floor, Cayuga Park, 401 Cayuga Park Lane, Ithaca. The schedule will include some iteration of 7:30 am - 5:30 pm, Monday to Friday, depending on staffing rotation.
CompensationThe salary range for this position is $15.00 to $23.00 per hour.
Cayuga Health System is committed to treating all patients, providers, staff, and volunteers equitably and with dignity, ensuring the highest levels of safety, care, and respect. We strive to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care, and positive health outcomes for all.
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs, and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace.
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