Patient Service Coordinator
3 weeks ago
Cayuga Health System is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities
- Manage patient intake, including greeting and checking in patients, verifying and updating patient demographics
- Assist patients with completing consent forms and other necessary paperwork
- Process cash and credit card payments for medical services rendered
- Initiate calls, pages, and triage phone calls to ensure timely and effective communication
- Assist with admissions, discharges, transfers, and other customer service or clerical duties
Requirements
- High school diploma or equivalent required
- Professional manner and appearance essential
- Strong interpersonal and communication skills necessary
- Meticulous attention to detail and ability to work independently required
- Good time management and prioritization skills essential
Preferred Qualifications
- College-level training or education in a healthcare support field preferred
- Previous experience with electronic medical records (EMRs) and Microsoft Office Suite helpful
- Knowledge of medical terminology and practices a plus
Work Environment
- 80% standing, 20% sitting
Pay Range
- $15 to $23.00 per hour
Cayuga Health System is committed to providing a safe and inclusive work environment for all employees and patients. We strive to recognize and overcome biases and policies that contribute to disparities in healthcare access and equitable care.
We are an Equal Employment Opportunity employer and welcome applications from diverse candidates. If you require reasonable accommodation to complete a job application or participate in the hiring process, please contact our Talent Acquisition team.
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