Guest Services Representative

1 week ago


Greencastle, Indiana, United States Krishna Ventures LLC Full time

Krishna Ventures LLC is seeking a dedicated and enthusiastic Guest Services Representative to provide exceptional support to our valued guests.

As a Guest Services Representative, you will be the first point of contact for our guests, ensuring their experience is positive and memorable. You will handle various tasks, including check-in and check-out procedures, guest inquiries, and resolving any issues that may arise.

Responsibilities:
  • Warmly greet and assist guests with a professional and courteous demeanor.
  • Process guest check-in and check-out efficiently and accurately.
  • Provide information about hotel amenities, services, and local attractions.
  • Respond promptly to guest requests and resolve any concerns or complaints effectively.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Maintain a clean and organized reception area.
Requirements:
  • High school diploma or equivalent.
  • Previous experience in a customer service role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving abilities.
  • Ability to work effectively in a fast-paced environment.


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