Customer Service Representative

5 days ago


Greencastle, Pennsylvania, United States The GIANT Full time
About The GIANT Company

We are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will play a critical role in providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, including the sales floor, checkout areas, and stockrooms.
  • Restock shelves, face merchandise, and maintain visual displays to ensure a visually appealing store environment.
  • Assist with special projects and tasks as assigned by management, such as inventory management, price changes, and visual merchandising.
Requirements
  • Must be authorized to work in the U.S.
  • Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
  • Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without a reasonable accommodation.
  • Must be able to use, or learn to use, the equipment and tools used to perform this job.
  • Must complete the company introductory (probationary) period of 30 or 60 days.
  • Must be able to perform all job functions safely.
  • Must meet the company performance standards for the job.
Physical Requirements
  • Shift hours: minimum 4-hour shifts or more depending upon business needs
  • Job cycles: continual max
  • Lift/carry: 50 lbs.
  • Stand 55%, sit 0%, walk 45%
  • Category IV: lifting, carrying, P/P up to 50 lbs.
  • Max pull static: 20 lbs.


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