Restaurant General Manager
3 months ago
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Crew Members (20-45 employees).
Summary Of Responsibilities::
- PROFITABILITY
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive guest service, people development & operations management
- GUEST
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
Manages the guest experience through operations and timely response to Guest issues
Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
- PEOPLE
Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
On-boards new crew members by training and guiding them through the certification process
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Team Crew, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance
- OPERATIONS
Manages restaurant labor using optimal Manager staffing and Crew Member scheduling
Enforces compliance with government regulations, employment laws, and BKC policies
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
Qualifications And Skills::
- Must be at least eighteen (18) years of age
- High School Diploma or GED required, 2 years of college preferred
- 1-2 years of previous restaurant management experience
- Strong understanding of P&L management & drivers of restaurant profitability
- Ability to prioritize own and others’ work and time to meet deadlines and objectives
- Demonstrated leadership skills
- Demonstrated understanding of guest service principles
- Available to work evenings, weekends, and holidays
- Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant
*BKC is an equal opportunity employer and we encourage all qualified applicants to apply.
Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.
-
Restaurant Operations Supervisor
6 days ago
Greencastle, Indiana, United States Arby's Full timeJoin Our Team as a Restaurant Operations Supervisor At Arby's, we strive to stand out in the quick-service industry by offering a unique experience for both our customers and our team members. As a Restaurant Operations Supervisor, you will play a crucial role in our daily operations, ensuring that everything runs smoothly and efficiently. Your Role: ...
-
Assistant General Manager II
6 days ago
Greencastle, Indiana, United States Walmart Full timePosition OverviewAs a vital link to the community, you will engage with local organizations and philanthropic initiatives, promoting company-sponsored programs and events among team members, customers, and the broader community.Key Responsibilities:Foster strong partnerships with essential stakeholders across various departments, including finance,...
-
Assistant Manager
3 months ago
Greencastle, United States Buffalo Wild Wings Full timeIf you enjoy working in a fun, high-energy environment with a growing company where the game is always on we invite you to bring your enthusiasm and passion. We are a high-volume Sports Bar with National Recognition. A fast-paced environment providing the ultimate sports dining experience with WINGS, BEER, SPORTS!! The Restaurant Manager provides...
-
Associate Manager
6 days ago
Greencastle, Indiana, United States Buffalo Wild Wings Full timeJoin a vibrant and energetic setting where sports and dining come together. As an Assistant Manager at Buffalo Wild Wings, you will be at the forefront of delivering an exceptional sports bar experience. Your role will encompass leading a dedicated team focused on operational excellence and customer satisfaction.Key Responsibilities:Manage recruitment,...
-
Associate Operations Manager
6 days ago
Greencastle, Indiana, United States Buffalo Wild Wings Full timeJoin a vibrant and energetic atmosphere at our establishment, recognized for its exceptional wings, beverages, and spirited environment. As an Assistant Manager, you will be at the forefront of delivering an outstanding dining experience centered around sports. Your role will encompass overseeing team dynamics, ensuring operational proficiency, and enhancing...
-
Food Preparation Specialist
7 days ago
Greencastle, Indiana, United States Burger King Full timeBecome a valued member of our culinary team at Burger KingThe Culinary Team Member plays a crucial role in delivering outstanding service to our customers while collaborating with restaurant management and fellow team members to uphold operational excellence. This role operates under the guidance of the General Manager, Assistant Managers, and Shift...
-
Food Preparation Specialist
22 hours ago
Greencastle, Indiana, United States Burger King Full timeBecome a valued member of our culinary team at Burger KingThe Culinary Team Member plays a crucial role in delivering outstanding service to customers while collaborating with restaurant leadership and fellow team members to uphold operational excellence and standards. This role operates under the guidance of the General Manager, Assistant Managers, and...
-
Kitchen Crew Associate
1 day ago
Greencastle, Indiana, United States Burger King Full timeBecome a valued member of our culinary team at Burger KingThe Culinary Team Member plays a crucial role in delivering outstanding service to customers while collaborating with restaurant leadership and fellow team members to uphold operational excellence and standards. This role functions under the guidance of the General Manager, Assistant Managers, and...
-
Food Service Supervisor
6 days ago
Greencastle, Indiana, United States Taco Bell Full timeTaco Bell Greencastle is seeking a dedicated Restaurant Supervisor to oversee operations and guide the team in delivering outstanding service. This role is essential in ensuring that the restaurant meets its objectives and maintains high standards of customer satisfaction.The successful candidate will demonstrate excellent communication abilities, both...
-
Food Service Supervisor
6 days ago
Greencastle, Indiana, United States Taco Bell Full timeTaco Bell is seeking a dedicated Restaurant Supervisor to oversee operations and enhance team performance. In this pivotal role, you will be responsible for guiding and managing staff to achieve operational goals and provide outstanding customer experiences.The successful candidate will demonstrate excellent communication abilities, both verbal and written....
-
Food Service Supervisor
6 days ago
Greencastle, Indiana, United States Taco Bell Full timeTaco Bell is seeking a dedicated Restaurant Supervisor to oversee operations and ensure exceptional service delivery. In this role, you will be instrumental in guiding and managing the team to achieve their goals while maintaining high standards of customer satisfaction.The successful candidate will demonstrate excellent communication abilities, both verbal...
-
Facilities Manager
2 weeks ago
Greencastle, United States Crown Equipment Corporation Full timeCompany Description: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of...
-
Crew Member
3 months ago
Greencastle, United States Baskin Robbins Part timeYou are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set...
-
Food delivery driver
2 months ago
Greencastle, United States DoorDash Full timeDo you have a car, scooter or motorcycle? Do you know Greencastle, PA like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time. DoorDash lets you decide when you want to work. That’s why hundreds of people are choosing to become Dashers every week - as a Dasher, you will...
-
Food delivery driver
3 months ago
Greencastle, United States DoorDash Full timeDo you have a car, scooter or motorcycle? Do you know Greencastle, IN like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time. DoorDash lets you decide when you want to work. That’s why hundreds of people are choosing to become Dashers every week - as a Dasher, you will...
-
Culinary Operations Supervisor
7 days ago
Greencastle, Indiana, United States Compass Group, North America Full timeJoin Our Team at Compass Group, North AmericaWe are currently seeking a dedicated Culinary Operations Supervisor to enhance our food service excellence.Position Overview:As a Culinary Operations Supervisor, you will play a crucial role in the success of our culinary program. Your responsibilities will encompass overseeing various culinary functions, ensuring...
-
Front Desk Agent
3 months ago
Greencastle, United States Krishna Ventures LLC Part time $11 - $15The Holiday Inn Express is looking to hire energetict Front Desk Agents to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift. You will be familiar...
-
Accounting/HR Coordinator
1 month ago
Greencastle, United States Alliance Elevator Solutions, LLC Full timeJob DescriptionJob DescriptionDescription:Primary Responsibility: The Accounting/HR Coordinator position supports both the accounting and human resources (HR) functions at Alliance Elevator Solutions. Accounting duties include, but are not limited to, payroll support functions, general ledger maintenance and month end bank reconciliation. The HR duties...
-
food service utility
3 weeks ago
Greencastle, Indiana, United States tapwage Full timeBon Appetit We are hiring immediately for full time FOOD SERVICE UTILITY positions. Location: DePauw University 101 East Hanna Street, Greencastle, IN 46135 Note: online applications accepted only. Schedule: Full time schedule. Days and hours may vary. More details upon interview. Requirement: Previous kitchen/bathroom maintenance preferred. Perks: Free...
-
Program Administrator
1 week ago
Greencastle, United States Visiting Angels Full time $50,000 - $55,000Job DescriptionJob DescriptionPOSITION PURPOSE: The Program Administrator is responsible for overseeing home care operations within their respected program and ensuring the delivery of compassionate high-quality care. Responsibilities include staff management, compliance, coordinating with applicable staff for the purpose of business development and...