Cemetery Operations Manager
2 weeks ago
City of Peoria is committed to providing equal employment opportunities and fostering an inclusive workplace.
Position Overview: The Cemetery Operations Manager will oversee the management of Springdale Cemetery, collaborating with the Authority and Foundation Boards to establish effective strategies, objectives, and staffing. This role is essential in ensuring that the cemetery meets its annual sales goals, customer service standards, budgetary limits, and grounds management objectives.
Key Responsibilities:
Administration & Financial Oversight:
- Supervise all monthly financial reports, including sales and management analysis, while comparing budgeted versus actual performance.
- Monitor bank account statuses and report findings to the Authority Board.
- Ensure accuracy in financial transactions, including deposits and reconciliations.
- Manage records and inventory control, transitioning from paper to digital systems.
- Enhance organizational efficiency through improved section mapping systems.
Sales & Community Engagement:
- Guide sales staff on policies and procedures, providing support to facilitate successful sales closures.
- Oversee the granite memorial program, including pricing and inventory management.
- Engage with the community to promote cemetery services and enhance public relations.
- Build and maintain relationships with local funeral homes and organizations to generate referrals.
Grounds Management:
- Ensure the maintenance of cemetery grounds and facilities meets established standards.
- Provide recommendations for new development projects, including options for cremation and mausoleum construction.
- Implement training programs for staff to ensure effective operations.
Fundraising & Grant Management:
- Collaborate with boards to set fundraising goals and maintain relationships with donors.
- Identify grant opportunities and oversee proposal submissions to ensure compliance with requirements.
Qualifications:
Applicants should possess a Bachelor’s degree in Business Administration, Cemetery Management, or a related field, along with relevant experience in management. A valid Driver's License is required. Candidates should demonstrate knowledge of the death care industry, strong leadership skills, and the ability to engage effectively with diverse stakeholders.
Skills Required:
- Proficiency in traditional and digital marketing strategies.
- Strong analytical and problem-solving abilities.
- Excellent communication skills, both verbal and written.
- Ability to manage budgets and financial reporting.
This position plays a vital role in the successful operation of Springdale Cemetery, ensuring that it meets the needs of the community while maintaining high standards of service and care.
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