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Foreclosure Trustee Services Specialist

2 months ago


El Paso, Texas, United States Altisource Full time
Job Summary

We are seeking a highly skilled Foreclosure Trustee Services Specialist to join our team at Altisource. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring quality assurance, and demonstrating leadership skills.

Key Responsibilities
  • Order and review VA appraisals, update systems, and work with clients and appraisers to resolve issues.
  • Review and execute DNMS documents, review foreclosure files for the litigation team, and appear in court as necessary.
  • Document executions, review and update spreadsheets, and take and return calls from borrowers, lienholders, realtors, and attorneys.
  • Respond to borrower, realtor, and lienholder inquiries via email and fax.
  • Work with co-counsel on issues related to foreclosures and third-party surplus files.
  • Process mail, monitor phones, and assist incoming visitors in the Seattle physical office.
  • Review and execute/upload documents for the remote trustee team and maintain/update team manuals.
  • Provide assistance to team members regarding issues and questions, and perform quality control as a team.
Requirements
  • Experience in Mortgage Trustee Servicing, title servicing, or foreclosure.
  • Experience in reverse mortgage services.
  • Understanding of trustee services, processes, and procedures.
  • Recording experience in a title or trustee capacity.
  • Notary public certification.
  • Location in the Seattle, WA area, with a commute to 3rd Avenue West, Suite 200C, Seattle, WA 98119.
What We Offer
  • Competitive base salaries and a 401k plan.
  • Comprehensive medical, dental, and vision insurance plans.
  • Tax-free Flexible Spending Account or Health Saving Account.
  • Life insurance, short-term, and long-term disability.
  • Paid holidays and 19 days of accrued PTO for a total of 29 paid days off per year.
  • Employee engagement activities and opportunities for community service.