Social Services Specialist

2 days ago


El Paso, Texas, United States DEPARTMENT OF STATE HEALTH SERVICES Full time
Job Title: Social Worker II

Under the direct supervision of the Program Supervisor and overall direction of the Program Manager, this position performs highly advanced (senior-level) social services and case management work. The successful candidate will provide case management services for various programs, including Children and Pregnant Women (CPS), Newborn Screening (NBS), Childhood Lead Poisoning Prevention Program (CLPP), Personal Care Services (PCS), Children's Health Insurance Program (CHIP), Child Protective Services (CPS), and case management services for families in the Children with Special Health Care Services Program (CHSCN-SP).

Key Responsibilities:
  • Assist families with the eligibility determination process for CSHCN-SP.
  • Conduct home visits and complete intakes, Family Needs Assessments, Service Plans, and Follow-up Services to families on caseload.
  • Link families to community resources and conduct comprehensive assessments to determine eligibility and need for PCS and Community First Choice (CFC).
  • Provide information and referral services, and complete administrative duties, special assignments, and monthly reports in a professional and timely manner.
  • Work collaboratively with public health staff in the event of a regional or state disaster and maintain confidentiality.
Essential Job Functions:Client Services (45%):
  • Maintain case files and provide specialized social work consultation and assessment to families of children who are medically fragile and other identified populations to determine Personal Care Services Eligibility.
  • Conduct Needs Assessments on all open Case Management cases and complete Individual Service Plans (ISP) with follow-up assessments.
  • Document all relevant information properly and in a timely manner.
Community and Outreach (20%):
  • Collaborate with community groups, other regions, public health entities, and regional program staff.
  • Attend community events related to case management needs and provide presentations and information to stakeholders and other community members as needed.
Reporting (15%):
  • Responsible for reporting all SHandSS activities to meet regional program goals and objectives and reporting to Program Supervisor and/or Case Manager Coordinator.
  • Ensure that all case-related and community activities are properly documented in the appropriate database.


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