Client Service Specialist II

4 weeks ago


El Paso, Texas, United States ADP Full time
Job Title: Client Service Specialist II

ADP is seeking a Client Service Specialist II to join our team. In this role, you will be responsible for developing and maintaining effective relationships with ADP clients and serving as the direct client contact for retirement plan services.

Key Responsibilities:
  • Communicate with clients regarding service delivery and provide assistance on day-to-day retirement plan administration.
  • Troubleshoot plan issues and discuss the impact of select legislative requirements.
  • Ensure the delivery of optimal service, client satisfaction, and client retention.

As a Client Service Specialist II, you will have the opportunity to work with a variety of clients and develop strong relationships with them. You will also have the chance to learn about and stay up-to-date on the latest retirement plan administration trends and best practices.

Requirements:
  • 1-3 years of directly related experience.
  • Minimum of 2 years of successful experience as a Client Service Specialist I (or equivalent DC plan administration experience).
  • Strong oral and written communication skills.
  • Ability to learn quickly and work in a fast-paced environment.

We are looking for a motivated and detail-oriented individual who is passionate about delivering exceptional client service. If you are a team player with a strong work ethic and a desire to learn and grow, we encourage you to apply for this exciting opportunity.



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