Financial Assistance Specialist

1 week ago


Fairfield, Iowa, United States Sieda Community Action Full time
Job Summary

The Economic Support Specialist I position at Sieda Community Action's Economic and Family Support Services Unit involves assisting customers with their economic assistance needs. This role requires excellent communication skills, problem-solving abilities, and the capacity to provide effective customer service.

Key Responsibilities:

  • Assess customer needs and provide personalized support
  • Make referrals to community resources and advocate on behalf of customers
  • Collaborate with utility companies to arrange financial assistance for household utilities

Requirements:

  • High School diploma or equivalent
  • Minimum of two years of work experience
  • Valid Iowa Driver's license and proof of insurance
  • Bilingual English/Spanish preferred

Benefits:

  • Starting wage of $16.93 per hour
  • 401(k) matching
  • Health insurance
  • Paid time off

Work Environment:

  • Full-time position
  • Monday to Friday, 8:00 am to 4:30 pm
  • Commute to Fairfield, IA


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