Financial Assistance Specialist
1 week ago
The Economic Support Specialist I position at Sieda Community Action's Economic and Family Support Services Unit involves assisting customers with their economic assistance needs. This role requires excellent communication skills, problem-solving abilities, and the capacity to provide effective customer service.
Key Responsibilities:
- Assess customer needs and provide personalized support
- Make referrals to community resources and advocate on behalf of customers
- Collaborate with utility companies to arrange financial assistance for household utilities
Requirements:
- High School diploma or equivalent
- Minimum of two years of work experience
- Valid Iowa Driver's license and proof of insurance
- Bilingual English/Spanish preferred
Benefits:
- Starting wage of $16.93 per hour
- 401(k) matching
- Health insurance
- Paid time off
Work Environment:
- Full-time position
- Monday to Friday, 8:00 am to 4:30 pm
- Commute to Fairfield, IA
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