Technology Support Specialist
2 weeks ago
Cambridge Investment Research is seeking a dedicated individual to join our Technology Access and Support team. The successful candidate will possess prior experience in customer service, demonstrate attention to detail, exhibit patience, and thrive in a stable work environment.
This role involves a variety of responsibilities, including:
- Providing assistance to Financial Professionals and clients over the phone regarding system-related inquiries or password resets.
- Managing user access within systems for Financial Professionals and their clients.
- Offering guidance on system access procedures.
- Performing data entry tasks.
Qualifications
The ideal candidate will have six months to one year of relevant experience, education, or training.
Compensation: The salary range for this position is $36,000-$42,000, reflecting a good faith estimate based on the qualifications of the ideal candidate and the operational needs of the company. Actual compensation may vary.
Benefits: Cambridge offers a competitive benefits package that promotes work/life balance and individual success, including:
- Comprehensive medical, vision, dental, life, and long-term disability insurance.
- Paid vacation and sick leave.
- 401K retirement plan with company matching.
- Eleven paid holidays.
For further details regarding our extensive benefits package, please refer to our resources.
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Technology Access and Support Specialist
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