Technology Support and Access Coordinator
2 weeks ago
Cambridge Investment Research is seeking a dedicated individual to join our Technology Access and Support team. The ideal candidate will possess a strong background in customer service, demonstrate attention to detail, exhibit patience, and thrive in a structured work environment.
This role involves a variety of responsibilities, including:
- Providing assistance to Financial Professionals and clients via telephone for various system-related inquiries or password resets.
- Managing user access within systems for Financial Professionals and their clients.
- Offering guidance on system access procedures.
- Performing data entry tasks.
Qualifications
The candidate should have six months to one year of relevant experience, education, or training.
Compensation: The salary range for this position is $36,000-$42,000. This range is a good faith estimate based on the qualifications of the ideal candidate, the operational needs of the company, and other legal considerations. Actual compensation may vary.
Benefits: Cambridge offers a competitive benefits package that promotes work/life balance, including:
- Comprehensive medical, vision, dental, life, and long-term disability insurance.
- Paid vacation and sick leave.
- 401K retirement plan with company matching.
- Eleven paid holidays.
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