Technical Support and Access Coordinator

2 weeks ago


Fairfield, Iowa, United States Cambridge Investment Research (USA) Full time
Position Summary

Cambridge Investment Research is seeking a dedicated individual to join our Technology Access and Support division. The successful candidate will possess prior experience in customer service, demonstrate attention to detail, exhibit patience, and thrive in a structured work environment.

This role entails a variety of responsibilities, including:
  • Providing assistance to Financial Professionals and clients via telephone for various system-related inquiries or password resets.
  • Overseeing access management in systems for Financial Professionals and their clients.
  • Offering guidance on system access procedures.
  • Performing data entry tasks.

Qualifications

The ideal candidate will have six months to one year of relevant experience, education, or training.

Compensation: The salary range for this position is $36,000-$42,000, which is a good faith estimate based on the qualifications of the ideal candidate, the operational needs of the company, and other legal considerations. Actual compensation may vary.

Benefits: Cambridge offers a competitive benefits package that promotes a healthy work/life balance, including:
  • Comprehensive medical, vision, dental, life, and long-term disability insurance.
  • Paid vacation and sick leave.
  • 401K retirement plan with company matching.
  • Eleven paid holidays annually.

For more information about our extensive benefits package, please refer to our resources.

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