Administrative Support Specialist
2 days ago
At Service Corporation International, we celebrate lives and our associates. We're seeking a skilled Administrative Assistant to join our team.
Key Responsibilities:- Provide exceptional customer service by greeting and assisting clients, visitors, and staff members.
- Manage incoming phone calls, directing them to the appropriate staff member, and perform general office support duties.
- Notify staff members of appointments and escort guests to their designated rooms.
- Answer routine questions about services, products, and location directions.
- Notify management of customer service and security issues.
- Receive and process deceased belongings from families, following chain of custody procedures.
- Maintain a comfortable environment for clients, providing beverages and amenities as needed.
- Ensure the guest-waiting area is tidy, disposing of trash, replacing tissues, and straightening furniture.
- Receive and process incoming mail and packages.
- Organize and maintain electronic and paper files, including deeds and trust files.
- Perform light typing, proofreading, data entry, or printing tasks as needed.
- High School Diploma or equivalent.
- At least six months of general office, receptionist, or administrative support experience.
- Proficiency in operating telephones, fax machines, and copiers.
- Working knowledge of MS Office Suite.
- Clear and professional speaking voice and tone.
- Professional interpersonal skills to handle sensitive and confidential situations.
- Ability to work a schedule including Saturdays and Sundays, and beyond standard business hours.
Category: Administration and Clerical
Job Location: US-TX - Pflugerville
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