Administrative Support Specialist

2 days ago


Pflugerville, Texas, United States Service Corporation International Full time
Administrative Assistant

At Service Corporation International, we celebrate lives and our associates. We're seeking a skilled Administrative Assistant to join our team.

Key Responsibilities:
  • Provide exceptional customer service by greeting and assisting clients, visitors, and staff members.
  • Manage incoming phone calls, directing them to the appropriate staff member, and perform general office support duties.
  • Notify staff members of appointments and escort guests to their designated rooms.
  • Answer routine questions about services, products, and location directions.
  • Notify management of customer service and security issues.
  • Receive and process deceased belongings from families, following chain of custody procedures.
  • Maintain a comfortable environment for clients, providing beverages and amenities as needed.
  • Ensure the guest-waiting area is tidy, disposing of trash, replacing tissues, and straightening furniture.
  • Receive and process incoming mail and packages.
  • Organize and maintain electronic and paper files, including deeds and trust files.
  • Perform light typing, proofreading, data entry, or printing tasks as needed.
Requirements:
  • High School Diploma or equivalent.
  • At least six months of general office, receptionist, or administrative support experience.
  • Proficiency in operating telephones, fax machines, and copiers.
  • Working knowledge of MS Office Suite.
  • Clear and professional speaking voice and tone.
  • Professional interpersonal skills to handle sensitive and confidential situations.
  • Ability to work a schedule including Saturdays and Sundays, and beyond standard business hours.

Category: Administration and Clerical

Job Location: US-TX - Pflugerville



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