IT Technical Support Specialist

2 days ago


Pflugerville, Texas, United States InfoVision Full time
Job Title: IT Technical Helpdesk Specialist

At InfoVision, we are seeking a highly skilled IT Technical Helpdesk Specialist to join our team. The ideal candidate will have expertise in IT Service Management (ITSM) and a strong background in Microsoft technologies.

Key Responsibilities:
  • Provide technical support to employees via phone, email, and in-person
  • Resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest Microsoft technologies and best practices

Requirements:
  • 3+ years of experience in IT technical support
  • Strong knowledge of Microsoft products and services
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

How to Apply:
Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

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