Customer Service Specialist

7 days ago


Columbus, Ohio, United States Alro Steel Corporation Full time
About the Role

Alro Steel Corporation is seeking a highly skilled Sales Representative to join our team in Columbus, OH. As a Sales Representative, you will be responsible for managing an established customer base, pricing and processing orders, solving customer delivery and material challenges, and interacting with operations on behalf of the customer.

Key Responsibilities
  • Manage and grow an existing customer base through effective communication and relationship-building.
  • Process orders and ensure timely delivery of materials to customers.
  • Resolve customer complaints and issues related to delivery and material quality.
  • Collaborate with operations teams to ensure seamless customer service.
Requirements
  • Previous experience in sales or customer service is preferred.
  • Strong attention to detail and organizational skills.
  • Effective communication and interpersonal skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Proficiency in MS Word and Excel.
Benefits
  • Competitive salary and benefits package.
  • Medical, dental, and vision benefits.
  • Flexible spending accounts and retirement savings plan.
  • Paid vacation and holidays.
  • Life insurance and disability benefits.
  • Tuition reimbursement.
About Alro Steel Corporation

Alro Steel Corporation is a leading supplier of raw materials to various manufacturing and other industries. Our commitment to excellent delivery service has made us a trusted partner for our customers. We offer a dynamic work environment that allows our teammates to learn, grow, and succeed in their careers.



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