Customer Service Representative

1 week ago


Columbus, Ohio, United States Columbus Region Full time

Retail Sales Specialist Position

We are looking for a dedicated Retail Sales Specialist to join our dynamic team. In this role, you will be instrumental in managing and supporting the inside sales team while enhancing customer satisfaction.

Key Responsibilities:

  • Manage inside sales operations
  • Provide training and mentorship to team members
  • Analyze monthly performance metrics for strategic planning
  • Oversee sales order management
  • Engage in practical learning about consumer behavior and sales psychology

Qualifications:

  • Experience in customer service or sales roles
  • Some college education preferred
  • Access to reliable transportation
  • Strong ability to connect with customers
  • Effective multitasking and prioritization skills
  • Professional and positive attitude
  • Excellent communication skills, both written and verbal

Preferred Skills:

  • Customer Service Expertise
  • Ability to articulate product features
  • Skill in identifying customer needs
  • Proficient in resolving customer concerns
  • Retention Management Skills


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