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Front Desk Manager

2 months ago

Breckenridge, Colorado, United States Marriott Vacations Worldwide Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Vacations Worldwide. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.

Key Responsibilities
  • Manage day-to-day front office operations, ensuring quality, standards, and customer satisfaction.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Supervise and train front desk staff to ensure excellent customer service and adherence to company policies.
  • Monitor and analyze financial performance, identifying areas for improvement and implementing cost-saving measures.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
Requirements
  • High school diploma or equivalent required; 2 years of experience in guest services, front desk, or related field preferred.
  • 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field; no work experience required.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
About Us

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.