Front Desk Agent PM

1 month ago


Breckenridge, United States HV Global Group, Inc. Full time

Hourly Rate: $25.00

Targeted Application Deadline: 11/11/2024

JOB SUMMARY

Are you ready to grow your dream career while making others' vacation dreams come true?

Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?

If so, the Front Office at Marriott Vacations Worldwide might be the place for you You will have the opportunity to welcome our Owners and guests "home", while experiencing our dedication to the well-being of our associates.

As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.

CORK WORK ACTIVITIES

  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Attention to customer service with a professional and pleasant personality.
  • Available to work a flexible schedule including evenings, weekends, and holidays.
  • Perform other reasonable job duties as requested by Supervisors.
Site Benefits:
  • Free On-Site Parking
  • Department celebrations
  • Associate Appreciation Week
  • Monthly associate recognition and reward programs
We are committed to providing associates with benefits including:
  • Paid Time Off
  • Paid Sick Leave per Colorado law
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Travel Discounts, including a family and friends' rate


Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
  • Front Desk Agent

    3 weeks ago


    Breckenridge, United States HYATT Hotels Full time

    Hyatt Hotels - 557 Stan Miller Drive [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties; Provide...

  • Front Desk Agent

    1 month ago


    Breckenridge, United States SkyRun Vacation Rentals Full time

    Job Title: Front Desk AgentWe are seeking a skilled and customer-oriented Front Desk Agent to join our team at SkyRun Vacation Rentals. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a welcoming and efficient experience throughout their stay.Responsibilities:Greet and welcome guests with a warm and friendly demeanor,...

  • Front Desk Agent

    2 months ago


    Breckenridge, United States Vail Resorts Full time

    As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upwa Front Desk, Agent, Housing, Hotel

  • Front Desk Agent

    2 months ago


    Breckenridge, United States Vail Resorts Full time

    Vail Resorts, Inc. - JobID: E7AC41E21018490CB03F32F04137BA19 [Guest Service / Concierge] As a Front Desk Agent at Vail Resorts, you'll: Provide world-class service to the owners, guests, and internal customers; Find ways to build relationships with owners and guests; Accurately process check-in/checkout; Solve folio and billing discrepancies; Follow cash...

  • Front Desk Agent

    3 weeks ago


    Breckenridge, United States Vail Resorts Full time

    Vail Resorts, Inc. - JobID: 4668EE4DA301430B9D848EF4B694A0B7 [Guest Service / Concierge] As a Front Desk Agent at Vail Resorts, you'll: Provide world-class service to the owners, guests, and internal customers; Find ways to build relationships with owners and guests; Accurately process check-in/checkout; Solve folio and billing discrepancies; Follow cash...

  • Front Desk Agent

    3 weeks ago


    Breckenridge, United States HYATT Hotels Full time

    Hyatt Hotels - 505 South Main St. [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties; Provide...

  • Front Desk Agent

    3 weeks ago


    Breckenridge, United States Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...


  • Breckenridge, Colorado, United States Vail Resorts Full time

    At Vail Resorts, we're looking for a skilled Front Desk Agent to provide exceptional service to our guests and internal customers. Key responsibilities include:Key ResponsibilitiesProviding world-class service to owners, guests, and internal customersBuilding relationships with owners and guests through proactive communication and problem-solvingAccurately...


  • Breckenridge, Colorado, United States Vail Resorts Full time

    Front Desk Agent Role at Vail ResortsWe are seeking a skilled and customer-focused Front Desk Agent to join our team at Vail Resorts. As a key member of our front-line staff, you will be responsible for providing exceptional service to our owners and guests, ensuring a seamless and memorable experience.Key Responsibilities:Provide world-class service to...

  • Front Desk Associate

    3 weeks ago


    Breckenridge, Colorado, United States Hyatt Vacation Ownership Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at Marriott Vacations Worldwide. As a Front Desk Agent, you will be responsible for welcoming our Owners and guests, processing arrivals and departures, and providing personalized vacation experiences.Key ResponsibilitiesFollow company policies and procedures, report accidents and...


  • Breckenridge, Colorado, United States Hyatt Vacation Ownership Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Vacations Worldwide. As a Front Desk Agent, you will be the first point of contact for our guests and owners, providing exceptional service and ensuring a seamless experience from arrival to departure.Key ResponsibilitiesProcess guest arrivals and...


  • Breckenridge, Colorado, United States Vail Resorts Full time

    Experience the Ultimate Mountain GetawayAs a Front Desk Agent with Vail Resorts, you'll be the face of our hotel, providing exceptional service to our guests and making their stay unforgettable. Whether you're new to hospitality or looking to advance your career, this role offers a unique opportunity to grow and develop your skills.Employee Benefits• Enjoy...

  • Front Desk Agent

    2 months ago


    Breckenridge, United States Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...

  • Front Desk Agent

    3 weeks ago


    Breckenridge, CO, United States Hyatt Hotels Full time

    Job Summary: As a Front Desk Agent at Hyatt Hotels, you will be responsible for providing exceptional guest service during the night shift. This includes greeting and registering guests, settling their accounts, and performing hotel operator and concierge duties.Key Responsibilities:Register guests and modify reservationsProvide attentive and courteous...


  • Breckenridge, Colorado, United States Vail Resorts Full time

    Deliver Exceptional Guest ExperiencesAs a Front Desk Agent at Vail Resorts, you will be the first point of contact for our guests, providing world-class service and ensuring a seamless stay. Your primary responsibilities will include:Key Responsibilities:Providing personalized service to owners, guests, and internal customersBuilding relationships with...

  • Front Desk Agent PM

    1 month ago


    Breckenridge, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $25.00 Targeted Application Deadline: 11/11/2024 JOB SUMMARY  Are you ready to grow your dream career while making others’ vacation dreams come true?    Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative,...


  • Breckenridge, Colorado, United States Vail Resorts Full time

    Experience the Magic of Mountain HospitalityAs a Front Desk Agent with Vail Resorts, you will be the face of our hotel, providing exceptional guest service and creating unforgettable experiences for our visitors. This role is perfect for those new to hospitality, offering a great starting point with opportunities for growth and advancement.Key...

  • Front Desk Agent PM

    3 weeks ago


    Breckenridge, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $25.00Targeted Application Deadline: 11/11/2024JOB SUMMARY  Are you ready to grow your dream career while making others’ vacation dreams come true?    Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative,...

  • Front Desk Supervisor

    4 weeks ago


    Breckenridge, Colorado, United States Sage Hospitality Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a Front Desk Supervisor, you will be responsible for supervising the front office staff, ensuring an efficient operation, and providing excellent customer service to our...


  • Breckenridge, United States Vail Resorts Full time

    Job OverviewAs a Front Desk Agent with Vail Resorts, you will be the first point of contact for guests, providing exceptional service and ensuring a memorable stay. This role is ideal for those new to hospitality, offering opportunities for growth and upward mobility.Key ResponsibilitiesProvide exceptional guest service, responding to inquiries and resolving...