Front Desk Operations Manager
4 weeks ago
We are seeking a highly skilled Front Desk Operations Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.
Key Responsibilities- Supervise and manage front desk staff to ensure seamless guest service and operational efficiency.
- Implement and maintain high standards of customer service, ensuring guest satisfaction and loyalty.
- Manage day-to-day operations, including staffing, scheduling, and inventory control.
- Develop and implement strategies to improve front desk performance and increase revenue.
- Collaborate with other departments to ensure seamless communication and service delivery.
- 2 years of experience in guest services, front desk, or related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Front Desk Agent
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Front Desk Representative
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Front Desk Representative
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Front Desk Representative
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