Front Desk Specialist at BlueSky Breckenridge

4 weeks ago


Breckenridge CO, United States Vacasa Full time
Why Vacasa

We're a leading full-service vacation rental company in North America, driven by a passion for delivering exceptional customer experiences. Our local teams are the backbone of our success, and we're seeking a dedicated and enthusiastic individual to join our ranks as a Front Desk Specialist.

As a key member of our team, you'll be responsible for providing personalized attention to our guests and owners, ensuring seamless stays and exceeding expectations. You'll be the first point of contact for our guests, vendors, and owners, handling incoming calls, emails, and chats with professionalism and poise.

Key responsibilities include:
  • Acting as the first point of contact for our guests, vendors, and owners
  • Handling incoming calls, emails, and chats with professionalism and poise
  • Assisting with the creation and delegation of maintenance and housekeeping tickets
  • Verifying unit availability to assist with scheduling vendor or realtor visits
  • Meeting and maintaining Vacasa standards and metrics
  • Building and maintaining business relationships with internal support teams

The skills you'll need

To succeed in this role, you'll need:
  • Technical computer skills on all forms of hardware
  • Professional communication skills in all forms
  • Ability to work well under pressure in an agile environment
  • Excellent time management skills with the ability to change activity frequently
  • Highly responsive and reliable
  • Strong attention to detail

What you'll get

As a valued member of our team, you'll enjoy a range of benefits, including:
  • Health/dental/vision insurance with 100% coverage option
  • Employer-sponsored and voluntary supplemental benefits
  • 401K retirement savings plan with immediate 100% company match
  • Health and Dependent Care Flexible Spending Accounts
  • Flexible vacation time
  • Paid sick days and holidays
  • Paid parental leave after one year of tenure
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts and perks

Equal Opportunity Employer

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based on race, color, religion, sex, national origin, age, disability, genetic information, or other protected classes. Veterans are encouraged to apply.
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