Customer Service Representative
5 days ago
About Wickes
Wickes is a leading home improvement retailer, dedicated to providing high-quality products and exceptional customer service. As a Customer Service Assistant, you will play a vital role in delivering an outstanding customer experience, ensuring that every customer leaves our stores feeling valued and satisfied.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with the sales team to achieve sales targets and drive business growth.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect.
- Participate in visual merchandising and store displays, ensuring that our stores look their best at all times.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities, helping you to grow and succeed in your role.
- A fun and supportive work environment, with a team that is passionate about delivering exceptional customer service.
- The opportunity to work for a leading retailer, with a strong commitment to customer satisfaction and employee development.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A positive and flexible attitude, with a willingness to adapt to changing circumstances.
- A strong work ethic, with a commitment to delivering high-quality results.
- Basic computer skills, with the ability to use our point-of-sale system and other technology tools.
Working at Wickes
At Wickes, we value our employees and recognize the importance of a positive and inclusive work environment. We offer a range of benefits and opportunities, designed to support your career development and well-being. If you are a motivated and customer-focused individual, who is passionate about delivering exceptional service, we would love to hear from you.
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