Quality Assurance Analyst

2 weeks ago


Phoenix, Arizona, United States SwitchThink Solutions LLC Full time

Position Overview:
The Quality Assurance Business Analyst plays a vital role in ensuring that the development efforts align with the business objectives and requirements. This position is essential for defining clear specifications and identifying comprehensive solutions that are mutually understood by both the Business Intelligence (BI) development team and the business stakeholders.

Key Responsibilities:
- Review business-facing deliverables produced by the BI analysts against user acceptance criteria to ensure accuracy and completeness before they are made available to the business.
- Engage with business stakeholders for follow-up inquiries post-delivery of assets.
- Act as a center of excellence within the Business Intelligence function, focusing on the identification, requirements gathering, development, and ongoing maintenance of reports, dashboards, visualizations, and analytical models.

This high-profile role will collaborate with data analysts, engineers, modelers, and scientists to comprehend solution details that fulfill business requirements. Additionally, it will involve working with cross-functional teams to communicate the feasibility and constraints of solutions.

Specific Duties Include:
- Validate the quality and precision of business-facing assets against established user acceptance criteria.
- Coordinate with technical teams to ensure requirements are comprehended and executed accurately.
- Collaborate with business analysts to address any identified defects or performance concerns.
- Follow up with requestors to ensure proper utilization and adoption of delivered solutions.
- Develop test cases tailored to business requirements and maintain a suite of regression test plans.

Qualifications:
- Bachelor's degree in Business, Information Technology, or a related field is required.
- A Master's degree in Business or Information Technology is preferred.
- A minimum of 3 years of experience in a business analyst role is required.
- At least 2 years of hands-on IT project experience in a dynamic environment, managing multiple medium to large complexity projects with minimal oversight is essential.

Experience in the information technology and/or banking/financial sector is preferred. Proficiency in databases, report development, dashboards, visualizations, and analytical models is necessary. Familiarity with JIRA or similar project management software is required, along with the ability to write basic SQL queries.

Strong attention to detail, organizational skills, and the ability to prioritize tasks within time constraints are crucial. Excellent relationship-building and customer service skills are also required. Expertise in creating and documenting test cases, including regression test cases, is preferred. Familiarity with both Waterfall and Agile development methodologies is essential, as is experience with visualization platforms such as PowerBI or Tableau.

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, SharePoint, and Visio) is required. We are an equal opportunity employer and maintain a drug-free workplace.



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