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Client Support Specialist

2 months ago

Dallas, Texas, United States Branch 42 Full time
Position Overview

We are looking for a dedicated Client Support Specialist to enhance our customer service operations. In this role, you will assist clients by delivering comprehensive product and service information while addressing any technical challenges they may encounter.


Key Responsibilities:

  • Address customer inquiries and resolve complaints effectively
  • Offer detailed information regarding our products and services
  • Maintain and update customer records following interactions
  • Build and sustain a knowledge base regarding our evolving offerings
  • Manage product inventory as required

Required Qualifications:

  • Experience in customer service, sales, or related fields
  • Strong ability to prioritize tasks and manage multiple responsibilities
  • Professional and positive attitude
  • Exceptional written and verbal communication skills

Company Overview: We are Branch 42, a leading staffing company with a rich history in the industry. With over 30 years of experience, we specialize in light industrial staffing and are committed to providing a personal touch in our service, ensuring a local feel combined with national reach.